Elijah Mwendwa

RESUME FOR ELIJAH MWENDWA MWELU 1 A: PERSONAL DETAILS NAME: ELIJAH MWENDWA MWELU SEX: MALE AGE: 32 YEARS DATE OF BIRTH : 27/01/1990 NATIONALITY: KENYAN POSTAL ADDRESS: P.O.BOX 57 MAVINDINI. 90304. KENYA CELL PHONE: -. EMAIL:-B: EDUCATIONAL BACKGROUD 1. UNIVERSITY EDUCATION 1. 2. Master of Science in ACCOUNTING AND FINANCIAL MANAGEMENT- University of London. -Ongoing. Bachelor of Science in AGRICULTURAL ECONOMICS. Upper Second Class. Egerton University. 2014 1. PROFESSIONAL CERTIFICATION: 1. 2. 3. Certified Public Accountant (CPA)-Ongoing. Sections 1 to 4. Completed. KASNEB Certified Fraud Examiner. (CFE). – Ongoing. Association of Certified Fraud Examiners. Certificate in Cyber Forensics Training. – May 2016. Global Forensics Services. 4. Certificate in Strategic Planning and Management of Projects.-October 2016. VCTC. 5. Financial Modelling and Valuation Analyst- Ongoing. CFI Institute in collaboration with ALX 6. Diploma in International Financial Reporting Standards- Ongoing. ACCA, London, UK. 3. SECONDARY SCHOOL EDUCATION Kenya Certificate of Secondary Education: Mean Grade A - (MINUS). Maths (A) English (B+). Makueni Boys’High School. Year of examination: 2007. 4. PRIMARY SCHOOL EDUCATION Kenya Certificate of Primary Education: 407 marks. Mean Grade A-. Masii Township. Year of examination: 2003 C. PROFESSIONAL ASSOCIATIONS AFFILIATED TO. 1. Association of Certified Fraud Examiners. (ACFE). Austin, Texas USA. March 2016 to date. 2. Association of Certified Fraud Examiners. Local Kenya Chapter. View Park Towers 3rd Floor. Nairobi. Kenya March 2016 to date. D: ACCOUNTING SOFTWARE AND SYSTEMS CONVERSANT WITH Sage 50, QuickBooks 2018, Pastel, Tally ERP 9, Aren Software , SAP FI, Sage X3, Asset Cloud- WASP E. SKILLS AND TRAININGS BANKING RELATED 1. Cashiering and Back Office Operations. - Kenya School of Monetary Studies. 2. Anti-Money Laundering and Combating of Financing of Terrorism. - Central Bank of Kenya. 3. Business Advantage-Critical Elements of Customer Service. - Raiser Training Group. 2. TAX RELATED 1. Taxation in the Education Sector Training- Ernst and Young Audit, Tax and Consultancy Firm. 2. Managing Tax Audits- RWK Associates Tax Consultancy Firm 3. Tax Saving Strategies – RWK Associates Tax Consultancy Firm 4. Transition to Tax Invoice Management System (TIMS) – Kenya Revenue Authority 5. Sensitization on Filling and Payment of Industrial Training Levy (NITA)- Kenya Revenue Authority 6. Income Tax Return Filling- Kenya Revenue Authority 7. Capital Gains Tax Training- Kenya Revenue Authority 3.COMPUTER BASED: 1. Certificate in Computer Accounting Packages. (Sage, QuickBooks and Pastel). 2. Certificate in Statistical Package for Social Sciences (SPSS). 2 1. 3. Certificate in MS Project software training. 4. Certificate in Computer Application Packages. 5. Certificate in Web Design. 2. PROFESSIONAL : 1. Investment Training. Courtesy of Nairobi Stock Exchange, Smart Youth Investment and AIESEC. 2. Kenya Youth to Business Forum on Entrepreneurship, Peace and Education. Courtesy of AIESEC 3. Entrepreneurial Leadership Training. Courtesy of Entrepreneurial Club of Kenya. 4. Ministry of Industrialization Training in Transforming Kenya through Industrialization. GOK 5. Leadership Training. Courtesy of Centre for Youth and Development. 6. Conflict Management, Resolution and Transformation. Courtesy of the Forum Initiative, Centre for Conflict Resolution in Kenya, World Vision and the Government of Kenya. 7. Disaster Management and Preparedness. Youth for Peace Association at Egerton University. 8. Project Proposal Writing. Courtesy of the Forum Initiative and Centre for Transformational Leadership 3. CORPORATE SOCIAL RESPONSIBILITY: 1. Strides to a Difference Walk 2012. A walk meant to raise funds for poor and orphaned children. 2. Community Service Project at Njoro Special School. It involved Disability Etiquette and Mainstreaming, Tree Planting and Clean up activity F: WORK EXPERIENCE: 1ST January 2022 to date: FINANCE ASSOCIATE- GENERAL. Mpesa Foundation Academy. a. Trial Balance and General Ledgers - Verification of selected ledgers by accounts payable to ascertain if expenses are correctly posted - Preparation and passing of journals in Sage X3 after authorization by Head of Finance - Reconciliation of all ledger accounts in the trial balance on a monthly basis. - Verification that Stores dept have selected the correct ledger accounts for posting. - Point out errors and follow up through correction. b. Data Cleanup and System Automation - Periodical review of product codes and accounting codes in the Sage X3 system for data clean up and corrections - Support all Sage X3 system implementations and customizations for efficient work flow. - Liaise with the Sage X3 system developers for trainings, new system developments and error corrections in the financial data in the system. c. Preparation of both Ad-Hoc and Monthly Financial Reports - Preparation of ad-hoc financial data reports as requested by the Head of Finance. - Analysis of extracted financial reports and data from the system for review by management. - Preparation of forecasting financial information on various expenses on ad hoc basis for management to review. - Generation of monthly farm reports on stocks levels and profit and loss. d. Accounting for Construction Projects in the Academy - In accordance with IAS 11 guidelines, posting of construction invoices from contractors and accounting for payment of the same. - Reconciliation of all construction projects and contractors payments in the system. - Timely payment of all invoices and expenses relating to construction projects by 25th of the month. - Closely monitoring of construction budgets versus the actual spending as per the architect’s certificates. - Periodical preparation of construction reports and presenting the same to the management. e. Taxes - Filling of VAT returns for the academy enterprise sales before 20th of the month. - In coalition with KPMG Tax Consultants, extract and submit all financial information required for purposes of tax exemption renewal and excise duty registration. - Support the KRA officer visits to the academy by availing required assistance and information through KPMG officers. - Perform I-tax reconciliation every month and identify if there are any unpaid taxes or issues that require attention. - Support all KRA Audits or Assessments by availing all required financial data, explanations and documents. 3 - Closely monitor that all required taxes are declared and paid on time to avoid penalties. These include Withholding Tax, Withholding VAT, Excise Tax, VAT and Statutory dues. - Preparation of P9 forms for Directors and posting of the related taxes in I-tax. f. Bank Reconciliations - Preparation of bank reconciliations for all the academy bank accounts and submission to the Head of Finance by 5th of the month. - Liaise with bank staff for follow up on bounced payments, uncertain transactions and overnight lending from the academy bank accounts. - Close monitoring of all bank accounts and reporting all suspicious transactions on a daily basis. g. Accounting for Fixed Assets - In coalition with the developer, ensure that all new fixed assets are verified and tagged for proper identification. - Account for all fixed assets in both Sage X3 and the WASP System in cost capitalization, depreciation and net book value. - Pass journals in the system to correct depreciations, wrong fixed assets capitalizations and other errors in the system. - Preparation of PPE Movement Schedule as per IAS 16 guidelines for the auditors with additions and disposals of assets. h. Participation and Monitoring of Procurement Processes - Attending all procurement technical committee meetings on bid opening, evaluation of suppliers and quotations. - Selection of best preferred bidders based on achievement of selection criteria, quality and lowest quotes offered. - Conducting due diligence on suppliers to establish their authenticity and ability to supply as per the nature and extent of the Request For Quote (RFQ) terms and conditions. - Conducting supplier visits together with procurement team. - Negotiating with selected suppliers for discounts on various products and services on their lowest quoted bids. - Performing of in depth financial analysis of the financial statements of the shortlisted suppliers to determine their ability to undertake long term projects and supply as per the RFQs as part of due diligence. i. Annual Audit Preparation and Support - Review of all ledgers in the trial balance before the annual audit commences and ensuring that they are all correct, updated and reflect the correct balances. - Prepare and pass all journal entries to correct all mis-postings in the ledger accounts before and after audit after authorization from the Head of Finance. - Reconcile all ledger accounts and ensure they reflect the correct balances before audit. - Prepare all the workings and calculations for Expected Credit Loss as per IFRS 9 (Financial Instruments: Disclosures) and submit them to the auditor for inclusion in the financial statements. - Prepare all the workings and calculations for Right of Use Assets as per IFRS 16 (Leases) and submit them to the auditor for inclusion in financial statements - Preparation of actual financial statements ( Statement of Financial Position, Statement of Comprehensive Income, Statement of Changes in Equity, Statement of Cash Flows and all the Notes to the Financial Statements ) and submission of the same to the auditor for review and confirmation. - Submission of all requested information to the auditor during the actual audit process. j. Budgets Preparation and Grant Cash Requests - Assisting the Head of Finance in both annual and quarterly budget preparation for the whole academy and its departments. - Preparation of quarterly cash flow requests in form of grants from the Mpesa Foundation and GenAfrica for tertiary education support. - Simulation and forecasting of expenses for the various departments of the academy for cash flow request from the Mpesa Foundation. - Assisting the Head of Finance in preparation of monthly management reports. Successful Projects Completed So far : 1. In coalition with the developer, implementation of fixed assets software for verification, tracking and monitoring of all assets of the academy. This also includes calculation of depreciation and net book value of the assets. 2. In coalition with the consultants, development of a new Sage X3 ERP system module for backend uploading 4 3. 4. of student stipends in the system for posting. Design of Fixed Assets Policy Document Review of all Finance Department Policies for improvement and additional information. 1st August 2021 to 31st December 2021: FINANCE ASSOCIATE: Mpesa Foundation Academy, Thika. My work as a finance associate entails the following: A: Duties Pertaining to High School: 1. Verification of all received invoices, architects certificates, fee notes from building and construction works in the academy before processing them for payment. 2. Posting of all payments to building and construction in Sage X3 as well as monthly reconciliation of theConstruction C-WIP ledger for financial reporting. 3. Supporting the periodic tax health check exercise through provision of required information and data to KPMG as requested. 4. Maintenance of the fixed asset register through proper posting in Sage X3,reconciliation and physical updating of the same in a separate excel sheet. 5. Contributing to the year end closure of the academy account ledgers through proper reconciliation of variances in the ledgers, holding meetings the Sage X3 developer on resolving the same and presenting the same for verification. The same also applies to the data clean up in Sage X3 financial data. 6. Bank reconciliation for construction accounts and tertiary accounts ( GBP and USD bank accounts). 7. Monitoring of income streams from the academy enterprises ( farm, laundry, hire of facilities and catering)and reporting on a monthly basis as per the invoices and internal transfers. 8. Monthly filling of VAT returns and I-tax reconciliation. 9. Cash flow reconciliation for construction accounts and tertiary accounts. 10. Supporting in annual or quarterly budget preparation of the high school. 11. Preparation of monthly management accounts as per the cash books. 12. Attending procurement process meetings in selection of bidders and checking of all procurement documents before submitting to the Head of Finance for approval. B: Duties Pertaining to Tertiary ( Uongozi Centre) 1. Receiving and verification of all letters of admission , tuition fees statements and processing them for payment . 2. Receiving and verification of rent invoices, agreements, accommodation costs and processing them for payment. 3. Posting in Sage X3 of all payments and expenses pertaining to students and Uongozi Centre. 4. Liaising with the Sage X3 developer for creation of enhancements to the systems for categorization of payments in the system for financial reporting. 5. Liaising with Head of IT for creation of new students in the Sage X3 system for proper posting 6. Maintenance of up to date and correct bank details for all students for timely processing of their stipends and initial set-up fees. 7. Reconciliation of all payments for students to ensure there are no double payments. 8. Executing payments for tuition fees and accommodation made online through the academy debit card. 9. Preparation of quarterly cash flow requests from the academy endowment fund to finance tertiary education activities and payments. This is done through use of historical data and properly projecting correct future costs or expenses. 10. Weekly reporting of all payments made and updating of register on all students whether locally or abroad. 11. Timely processing of monthly scholar stipends whether locally or abroad. 12. Liaising with institutions of higher learning, payment platforms like Western Union and Flywire to ensure that fees and accommodation costs are captured and paid on time after proper reconciliation. 13. Supporting both annual and quarterly budgets for Uongozi Centre. 14. Liaising with procurement department for early cheap flight booking for students studying abroad for travel back home during holidays. 15. Liaising with the bank for reversed payments and student debit card inquiries. 16. Supporting in developing policies, internal controls for the processing of payments for improvement of finance operations in Uongozi Centre activities. 17. Submission of any other financial reporting information as requested by the Head of Finance and Procurement and Director of Operations. C: Other tasks that I may be allocated though not in my docket include: 1. Tills reconciliation.- both high school and Uongozi Centre. 2. Processing of High School payables 5 3. 4. Supporting the Entrepreneurship Coordinator with the swiping of student debit cards. Updating of risk register. D: Projects in this period included: 1. Asset Tagging and Verification. 2. Tertiary Education Payments Policy Document. 3. Sage X3 enhancement of creation of new categories of scholar payments for tuition fees and accommodation. 4th June 2021 to 31st July 2021: TAX AUDIT SUPPORT STAFF – Mpesa Foundation Academy, Thika Kenya Revenue Authority had issued a notice of review of returns and tax payments to Mpesa Foundation Academy. To aid in the exercise, the academy hired me to support the audit by extracting all the required information, analysing it, checking for potential tax exposures and submitting the same to KPMG who were the tax consultants for the academy for review before submitting the same to KRA. My work therefore entailed the following: 1. Extracting of accounts information from journals posted in Sage X3 for the ledgers of building and construction, land and contractors. 2. Determination if all payments to contractors were properly calculated and deducted 3% or 5% withholding tax as per the tax laws of the country. This was done by physically checking all the original invoices, fee notes and architects certificates. 3. Proper reconciliation of the building and construction ledgers to ensure that they match the financial statements and identification of any variances for limiting tax exposures. 4. Extraction of data from Sage X3 on imported goods and services and determination if the VAT and Withholding tax was correctly computed and declared to KRA. This is in accordance with the First Schedule , Part 2, of the VAT Act of 2013. The same data was submitted to KPMG consultants for verification and send to KRA. 5. Extraction and Analysis of all costs and expense related to Student expenses, other employment costs, administrative expenses and other related expenses as declared in both the financial statements and datapacks of filled KRA income tax returns. I also reconciled the expenses from each ledger to ensure they matched the financial statements, checked for potential tax exposures confirmed them with the physical invoices from the files and archives before submitting them to KPMG for verification and sending to KRA. 6. Extraction of accounts data relating to sources of income for the academy from both grants given by the foundation and farming incomes, reconciling the same to match financial statements and submitting the sameto KPMG to forward to KRA. 7. With the aid of the Head of Finance, I drafted a detailed accounting explanation concerning a figure inthe Statement of Financial Position that was required by KRA and how it had accumulated to the same. 8. Reconciliation of the Fixed Assets Register to match the financial statements for the years 2016 to 2019 and submitting the same to KPMG for verification and forwarding to KRA. 9. Supporting in obtaining other backup information that was requested by KPMG staff to support the requestfor information by KRA. This included bank statements and HR documents for supporting tax computations, 10. Proper reconciliation of the I-tax ledger with the KRA ledger in Sage X3 to ensure that the taxes that had been declared were reflecting in the financial statements and paid. With the support and teamwork from the KPMG staff and the entire finance staff I was able to complete the task within the stipulated time of 2 months as had been originally planned. 14th April 2021 to 31st May 2021: INSURANCE CLAIMS ANALYST. Lighthouse Consultants. Kemp House, 160 Rd, London, United Kingdom. My work as an insurance claims analyst for business interruption insurance claims involved determination of amounts to be paid to insured businesses that had closed down due to lockdown in UK. The calculation methodology and steps were made in accordance with the Insurer’s understanding and interpretation of the ruling of the FCA Test case as laid out on 15 January 2021. My work involved the following tasks: 1. Extracting information provided by the client for claim and analysing it to determine if it is trueand genuine. 2. Analysing the financial statements provided by the client for two years, management accounts, daily sales reports, monthly sales reports, information on furlough payments, wages and rent and ratessavings. 3. Review of insurance policy document and ascertaining the validity of the policy at the time of incident. 4. Determination of indemnity period, sum assured, excess factor and confirmation of date of incident andend date of the claim period. 5. Calculation of value at risk (VAR) from the net sales and gross profit percentage to determine the sumassured. 6. Determination and calculation of sum assured from value at risk, net revenue, furlough payments, indemnity period and policy document. 6 7. In the BI Analysis sheet, calculation of the gross profit for the current financial year (taken from management accounts or P&L/ financial statements) was done. .This involved making sure that the cost of sales excludes any wage costs and that any sales reported is exclusive of VAT. The gross profit margin was also documented. Actual sales were subtracted from the indemnity period to arrive at actual sales loss. 8. Determination of insured savings from furlough payments, land rates and foregone rent payments, government grants, variable costs and fixed cost insurer benefits. 9. Comparing the calculated figures in the BI analysis sheet with the loss adjuster figures and making sure they are close or match for purposes and linking the data in the summary. 10. Reviewing and checking the values in the Report tab to the BI Analysis tab to ensure that all values agree. Making sure that all links are updated by clicking on the cell to check that the link applies to the current workbook. 11. Preparing and sending the draft email with the BI Analysis and draft letter attached to the loss adjuster with standard wording depending on the type of loss reported. 12. Any other excel analysis task that I was allocated and instructed to do. Achievements in this position: 1. In a span of 6 weeks, I was able to analyse and determine the amounts to be paid as business interruption insurance claims for 7 clients. 20th September 2018 to 1st February 2021: ACCOUNTANT, Heller Petroleum Limited. Wilson Airport, Nairobi, Kenya. As an accountant my work involved: 1. Receiving of daily sales reports from various petrol stations, checking their authenticity and posting them in the Tally ERP system. 2. Ensuring that all fuel received in the stations is recorded outlining all losses and variances. 3. Posting all customer invoices and cash sales in the Tally ERP system. 4. Reconciling petty cash for each station and posting the same in the company system. 5. Generation of VAT, Withholding Tax documents and PAYE from the company’s financials, salaries and sales and posting the same. Submission of the same through the I-Portal for tax payments while making sure I am within the deadlines. 6. Generation of NHIF, NSSF, DIT, PAYE and Payroll for the entire company staff and submission of the same to the bank for payments before the deadlines. 7. Maintenance of the Fixed Assets Movement register to include all new assets and their cumulative depreciation for each year. 8. Processing of all Admin Expenses and Payables for the entire company including recurrent expenses like transporters, office expenses, import duty payment and product purchase. 9. Generation of ETR receipts for all invoices from the company to our clients. 10. Weekly stock reconciliation for the various stations and posting of the same in the stock movement register. 11. Ensuring that daily bankings for cash sales are done while also following up on uncollected/unbanked money from the various stations. 12. Generation of bank reconciliation documents after comparing the company’s books with the bank statement. Making sure that all RTGS transfers are done on time and reconciled with the cash book. 13. Reconciling Mpesa payments from the stations and preparation of reconciliation document to determine any uncollected money. 14. Receiving of all petty cash vouchers, bank slips and receipts and filing them. 15. Preparation of cash reconciliation on daily basis to determine any unbanked money fromthe stations. 16. Confirmation of cheque payments and posting them in the Tally ERP system. 17. Monthly preparation of debtors and creditors reconciliation and submitting the same to the Finance Manager. 18. Monthly preparation of Statement of Comprehensive Income for each of the stations and depots to determine the level of loss or profit for each station. 19. Preparation of the quarterly budget review and forecasted financials for the next 3 months and presentation of the same at the board meeting. 20. Preparation of tender documents for bidding at various government tenders. 7 Achievements in this position: 1. 2. 3. 4. 5. 6. I managed to prepare a comprehensive fixed assets register for all the assets in the company starting from headquarters in Nairobi and across all the stations that the company has. I supported in the preparation and verification of 5 tender documents for biding government tenders. 4 were successfully awarded to the company. I carried out internal audit of all the stations of the company on various aspects such as sales, creditors, debtors and presented the report to the board of directors. I reconciled all payables of the company and ensured that all creditors were paid on time. There were nil tax penalties especially on WHT and VAT. This is because they were filed and paid on time. I ensured that there was timely monthly P&L reporting of all stations by the 5th of the month. 1st November 2016 to 1st December 2017. INTERNAL AUDITOR, Green Energy Limited. Embakasi, Nairobi Kenya. As the chief auditor of the company my work involved: A). Financial Control and Compliance: Auditing and monitoring all financial statements are done correctly, follow all the accounting standards and are true and fair. This includes ensuring they comply with IFRS and IAS. Monitoring all the expenses and recommending ways of cost cutting. Performing periodical budget analysis and ensuring that it is being adhered to. Performing periodical financial analysis of the company’s figures through financial ratios, statement analysis, fixed asset revaluation and bank reconciliation statements. b) Risk analysis and control. Identifying loopholes and recommend risk aversion measures, cost savings to safeguard the company’s assets. Designing new controls and implementing them minimize losses to the company. Executing periodical risk assessment and pointing out key focus areas of risk to the management. Performing periodical snap checks to ensure that all controls are being adhered to. Closely monitoring of both creditors and debtors aging analysis. c) Operational audit. Daily monitoring of reports from the various departments and ensuring they are true and genuine. Daily monitoring of inventory stock and reconciliations of cylinders. Ensuring that the company policies on operations are being adhered to. Closely monitoring of the plant operations to minimize theftcases and eliminate illegal gas refilling. Weekly checking of all fleet records, bulk tank deliveries, hospitality, weighbridge, and regions reports for stock monitoring. d) Compliance audit. Ensuring that all licenses are up to date and valid. This includes ERC, County council, Occupational and safety Act, Nema licenses, Petroleum Institute of East Africa, Fire Clearance Certificate, and Water Resources Management Authority. Inspecting the incident reports, plant inspection reports and recommending ways of prevention in future. Ensuring all agreements are updated and company minutes followed. e) System and IT audit. Periodical cleanup of data in the SAP ERP System. Daily monitoring ofall posted invoices and ensuring all prices and agreements are upheld. Performing system audits with assistance of IT dept. f) Forensic audit: In case of any fraud, theft and illegal transactions, I am able to perform a forensic audit to determine what really transpired. I am also responsible to perform a forensic audit on all thecompany’s books and operations to determine if there is any illegal activity going on. g) Report writing, presenting to the board and providing independent advice. I am responsible for writing periodical, independent professional reports on each audit area and presenting them before the board. I provide independent advice to ensure legality, validity and goal achievement of all the services and operations of the firm. This must be in line with the current market trends and changes in both the social and legalenvironments. Achievements in this position: 1. I managed to implement a clean and successful payroll systemwhich is accountable, all taxes and statutory dues being paid and each employee opened a bank account. 2. I managed to implement a biometric system of attendance for staff to clock in and out and link it with the payroll software for management of leave days and calculation of working hours for the casual workers. 3. I managed to implement appropriate book keeping and making of financial statements which are following the international standards in accounting ( IFRS and IAS) 4. I designed and implemented new controls for inventory monitoring, sales, finance and bulk gas to eliminate theft and dishonesty. 5. I managed to install a proper monitoring method for all fleet and vehicle tracking system. 6. I have done expenses analysis on petty cash, and recommended four ways of cost cutting to 8 minimize costs of the firm operations namely, fuel expense cut, staff catering expenses cut, mileage allowance slashed by half and illegal selling of cylinders. 7. I revised and designed a new handbook of company policies, procedures and internal control rules and regulations on Finance, operations, procurement and human resource departments. 8. I successfully streamlined reporting procedures and controls at the branches of the company and this led to reduction of loss of revenue and cylinders by 86%. 9. I conducted risk assessment analysis and presented the reports to the board onfinance, operation and fraud prevalence. 10. I successfully conducted two Forensic investigation cases on loss of LPG cylinders andthe culprits were arrested and successfully prosecuted in court. 11. I participated in the design and monitoring of the company’s budget for the year 2017/2018 and monitored its implementation monthly in line with the strategic plan. 29th April 2015 to 26th October 2016 CASH OFFICER. Housing Finance Group Ltd. Kitengela Branch Kenya. Principal roles involved: Receiving cash and cheque deposits and posting them. Receiving withdrawal vouchers and posting, reconciling and balancing cash counts to ensure accurate cash balances, ensuring genuineness of transactions both deposits, withdrawals and transfers to ensure nil fraud and losses cases. Drawing of daily back office reports and reconciliations and sending them to Central Operations at Head Office, Posting of petty cash vouchers and paying. Cross selling bank products to customers through interviewing bank customersto enhance business growth. Proactively engaging customers and giving them excellent customer service for various bank products and services to enhance customer loyalty and retention, Receiving Mpesa, Western Union and Moneygram transactions and processing them. Observing laid down procedures of the bank and ensuring internal controls are adhered to. 3rd July 2014 TO 3rd October 2014 :( INTERNSHIP) INTERN. Kenya Commercial Bank. Gateway Branch, Mombasa Road,Nairobi, Kenya. Work done involved: Posting RTGS and Swifts, working as a teller and posting transactions, serving as a customer care consultant both in the banking hall and in Advantage Banking, working as a Branch Accountant and posting received vouchers and salaries, attending to clients who require business, personal and micro loans and appraising them to disburse loans to them, opening accounts to customers and lastly credit administration and amendments. I have also worked as a bancassurance assistant, made presentations to clients and visited them to sell insurance policies to them. I have also worked as Direct Sales Representative and been to the field activations and opening M-Benki Accounts. G: HOBBIES. Reading, listening to gospel music, Playing music instruments, keeping myself up to date, and travelling. 9 H: REFEREES. 1. KINGSLEY BYE MANAGING DIRECTOR , LIGHTHOUSE CONSULTANTS, KEMP HOUSE, 160 RD, LONDON, UNITED KINGDOM Tel: - Emails:-- 2. AHMED ABDULLAHI ALI. MANAGING DIRECTOR, GREEN ENERGY LIMITED, P.O BOX-, NAIROBI, KENYA CELLPHONE NUMBER: - Email:-,- 3. MR MOHAMED DEKOW BARROW MANAGING DIRECTOR HELLER PETROLEUM LIMITED WILSON AIRPORT (OPP. TAMARIND TREE HOTEL) CELLPHONE:- Email:- 4. LEONARD MATOLO NGUNGI HEAD OF FINANCE AND PROCUREMENT MPESA FOUNDATION ACADEMY P.O BOX-, THIKA. Tel: - Email:- 10