Professional Experience Summary
James Ayo Adepoju is a dynamic and results-driven professional with proven expertise in virtual assistance, telemarketing, chat support, language translation, and research. With a strong foundation in administration and leadership, he has effectively applied his diverse skill set across both remote and in-person roles, contributing significantly to organizational success and customer satisfaction.
As a Virtual Assistant at Gamma Telecommunications, Mexico (September 2022 – June 2024), James managed subscription services for platforms such as YouTube, Max, HBO, and Duolingo. He ensured timely digital payments, accurate billing, and diligent record-keeping. This role sharpened his proficiency in administrative support and digital service coordination, enhancing his reliability and attention to detail in virtual environments.
In May 2025, he served as a Chat Manager for Alpha Date, Ukraine, where he was responsible for moderating and overseeing chat interactions to ensure prompt, courteous, and professional responses. His ability to handle inquiries efficiently and escalate complex issues appropriately underscored his strong communication skills and user-centered approach—key traits in maintaining customer trust and platform engagement.
James’s background in telemarketing is supported by his persuasive communication and client engagement skills. While not tied to a specific job title in his work history, his inclusion of telemarketing as a core competency highlights his ability to connect with clients, promote services, and build lasting relationships—especially in digital marketing and outreach campaigns.
As a language translator, James brings multilingual fluency to the table, offering translation services in English, Yoruba, Spanish, and French. His capacity to translate across these languages enables him to work effectively in diverse, multicultural environments, breaking communication barriers and ensuring clarity for international clients and stakeholders.
Additionally, James is a skilled researcher with academic training in theology. His final year dissertation, "The Role of Servant Leadership in the Ministry of Jesus: A Theological Evaluation of Mark 10:42–44", reflects his ability to investigate complex topics, analyze sources critically, and present well-structured findings—skills easily transferable to social, market, or academic research projects.
Overall, James Ayo Adepoju is a resourceful and adaptable professional committed to excellence across a variety of support functions. Whether managing virtual tasks, engaging clients, translating languages, or conducting in-depth research, he consistently demonstrates integrity, efficiency, and a results-oriented mindset in every responsibility he undertakes.