Eliezer Velasco

 Velasco, Eliezer Velez 7777 JB Roxas Street, Barangay Olympia, Makati Metro Manila 1207 (-- Educational Background - Centro Escolar University Makati Bachelor of Science in Hotel and Restaurant Management 2000 – 2004 Philippine Women’s University – Junior Middle Division High School Level 1993 – 2000 Philippine Women’s University – JASMS Elementary Level Industry Experience Sales/Marketing (Real Estate) BPO / Outsourcing Industry IT / Technical Support Career History UNITED HEALTH GROUP - TAGUIG March 2015 – May 2016 Health Advocate Customer service advocate for United States’ biggest health insurance provider Assists members with their insurance benefit and policy information Coordinates with health providers and advocates for member Manage member’s accounts INTERCONTINENTAL HOTELS GROUP April 2013 – April 2015 Customer Service Specialist Front line for customer service inquiry Customer service representative for company’s loyalty program Liaises between members and hotel’s staff Assist members in managing their accounts PROPASIA REALTY November 2012 –March 2013 Real Estate Broker/Agent Acts as liaison between unit owners and clients Selling/renting-out condominium units ACCESS WORLDWIDE February 2011 – October 2012 Order Writer – AT&T Back Office IT Support Data Entry tasks Interprets and analyze data, and encodes them in the system SUTHERLAND March 2010 – January 2011 Technical Support Representative – AT&T Back Office IT Support Data Entry tasks Upsells antivirus products and provides 1st level technical support