ELIAS DANIEL MORALES BOADA.
Bello Monte, Caracas, Capital District.
Phone: +58 424 - / --LinkedIn
Nationality: Venezuelan
Place and Date of Birth: Caracas-
Marital Status: Single.
Identity Card: V-.
ACADEMIC TRAINING:
Alejandro de Humboldt University.
Software Engineer.
LANGUAGES: English: New World Language, Sarasota, Florida, U.S.A. (Fluent)
Wall Street Institute, Caracas, Venezuela. (Advanced English) - Spanish: Natal
KNOWLEDGE:
Design and implementation of Local Area Networks (LAN), configuration of network equipment,
management of xDSL technology, Broadband, VPN, Internet Hosting, programming, incident management
tools Remedy and eSmile, Citrix, Lotus Notes, LINUX, Windows, IOS, Outlook. PBX management.
Administration of mail and network accounts. User support, knowledge of the structure of a HelpDesk
(rules and procedures, service level agreement). Server administration under Windows 2003 – 2008
environment, Office 365, SAP (Procurement Module). Project Management. Management of suppliers,
Supply Chain Process, Contracts, Logistics, Physical Security.
WORK EXPERIENCE:
Soluciones NetReady.com: Service Delivery Manager for Banesco – 05/2023 – Current
Manage the timely and accurate delivery of contracted services and activities in coordination with the
team of engineers, the client, and partners (Cisco-Citrix and Trellix) in the following related areas:
- Networking.
- Data Center.
- Fiber Optics Connectivity.
- Unified Collaboration.
- Security.
Soluciones NetReady.com: 05/2016 to 11/2022.
Assigned Exclusively to Equinor Venezuela
Support Service in Administration and Purchasing Processes.
IT Services Coordinator and Head of Information Management.
I reported to the General Manager: Luisa Cipollitti – Country Manager
Functions:
IT Coordinator:
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Infrastructure management.
Server management (Windows and UNIX).
Networking.
Information security.
Contact person for IT matters.
Responsible for the management of IT assets.
Management of business information inventory.
Establishment and local management of the IT physical archive (Equipment and consumables).
Advice in information management in accordance with best practices.
Procurement / Logistics
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Contracts administration.
Services management under cost and efficiency criteria.
Market studies for contract and cost analysis.
Contracts negotiation.
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Tenders.
Risk analysis.
Integrity and Due Diligence verification (IDD).
Supplier database update.
Purchase of goods and services.
General Services Administration.
Vehicle fleet maintenance.
Administration of Security services (facilities and executive staff) and Drivers.
DAR SALUD: Primary care clinics – From 05/2015 to 05/2016.
Technology Manager.
I reported to the Director of Technology (Juan Flores).
Functions:
Administration of the annual technology operational budget (hardware, software, databases,
Datawarehouse and telecom).
Support in the development of induction plans and programs for the proper use of technology,
highlighting the new trend of RYZ business in business transactions and business "on premise"
Development and implementation of new formats, templates, reports, report automation, improvement
in existing systems: Camaleon, Profit, Omega de Roche and Labsys, analysis of operational management
and management control, implementation of solutions.
Processing operational management information, KPI monitoring, business relational models and
technology budget models, analysis of meeting goals with projections, analysis of causes and deviations,
corrective action proposals
Preparation of operational management reports and management translation in presentations to
management and directors of technological affairs.
Analysis, preparation and implementation of standards and methods, organization, and reorganization of
processes. Analyze and evaluate Technologies to support projects, enhance productive infrastructure,
lead and coordinate implementation with actions for continuous improvement in efficiency, safety and/or
quality, at the lowest possible cost, ensuring the highest possible profitability, continuous analysis of the
capacity of technological growth and expansion.
Supervised personnel: 7 (4 support analysts, 1 National Support Coordinator, 1 Server Administrator and
1 Integrator Specialist).
TAKEDA, S.R.L.:
Pharmaceutical Laboratory – From 04 / 2010 to 05 / 2015.
IT Coordinator / General Services.
I reported to the Finance Management (Lucas Rudolph).
Functions: In charge of the IT department, administration of servers, network, fixed and mobile telephony,
administration of printing services, user support.
Office operations management (3 people under my supervision, 1 support analyst and 2 maintenance
personnel).
Main achievements:
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Design and implementation of the company's technological infrastructure (installation and
configuration of servers, network, telecommunication platform, workstations, etc.).
Project leader in the refurbishment of Takeda offices (civil works and technology).
BEKESANTOS:
Consulting in Systems and processes – From 06 / 2009 to 04 / 2010.
Level 6 Consultant.
Report to Account Manager (Nycomed).
Functions: Administration of the IT department at Nycomed Venezuela S.R.L.
ACCENTURE:
Systems and processes consulting - From 05/2007 to 06/2009.
Technology Analyst -Server Administrator.
I reported to the Technology Manager (Iñaki Jauregui).
Functions: Administration of servers under environment 2000 and 2003, administration of user accounts,
administration of the telecommunications network (voice and data), user support.
EXXONMOBIL (Idealnet Contractor): Oil exploration and exploitation. From 05/2006 to 06/2007.
Computer Room Administrator.
I reported to the Operation Team Lead (William Ñañez).
Functions: Administration of data centers, server platform, voice and data platform. Administration of the
data backup system.
EXXONMOBIL (Contractor Colina & Tovar): Oil exploration and exploitation. 5/2005 to 2/2006.
Help Desk Analyst.
I reported to the Operations Supervisor (Daysi Paredes).
Features: Lotus Notes 5.0 and 6.5 support, email and network account management, Maximo support,
JDE One World, LAN support, VPN, Office, Windows XP, Remedy.
CANTV (Contractor): Telecommunications. 7/2004 to 5/2005.
CIS ABA Consultant / CIS Certified Facilitator.
I reported to the Room Supervisor and the Training Manager.
Functions: User support for broadband access (ABA), course instructor for new ABA Consultants.
Shell Venezuela Products: Oil exploration and exploitation. 3/2003 to 12/2003.
SDM Project Analyst.
I reported to the Systems Manager.
Functions: In charge of platform migration from Win 98 to Win 2000, user support.
SERYTEL: Computer technical support. 1/2003 to 3/2003.
Intern in the IT area.
I reported to the Company Manager.
Functions: Design of the service order creation system.
CANTV (Sistemas Multiplexor S.A): Telecommunications. 8/1997 to 12/1997.
CANTV International Operator.
I reported to the Room Supervisor.
Functions: Support of CANTV's national, international, and collect calls services.
COURSES:
Incident Management:
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Oil Spill Response.
Introduction to Incident Management System (IMS 100).
Basic Incident Management System (IMS 200).
Year: 2021
SAP: SAP Purchasing
Michael Management.
Certificate:-.
Year: 2019.
NETWORKING:
Alexandria Docks.
CISCO SYSTEMS – CCNA.
Linux administration.
TECHNOLOGY:
C.E.P.S. Caracas Venezuela.
Computer Technician.
Graphic design.
CIS ABA Consultant Certification
CANTV.NET
CIS Facilitator Certification
CANTV.NET
Microsoft Certified System Administrator:
KAPACITA
MCP ID#-
Project Management Program:
IESA.
Duration: 48 academic hours.
Year 2012.
Training program for supervisors and coordinators: Universidad Metropolitana – CENDECO.
Year 2012.
Duration: 92 academic hours.
Diplomat in Pharmaceutical Management: Metropolitan University - CENDECO.
Year: 2015
Duration: 120 academic hours.
PERSONAL REFERENCES:
Eduardo Delgado: Advanced Services Complex Deals Consultant--
Luisa Cipollitti: Country Manager Equinor Energy International Venezuela AS.--
Mary Nelly Paparoni: Asset Leader Plataforma Deltana / Business Support, IT, Communications manager
Equinor Energy International Venezuela AS.--
