Elian Herrera

EH ELIÁN HERRERA Customer Experience Representative DETAILS PROFILE Positive, upbeat and dependable worker. Ambitious learner with great - people skills, problem-resolution abilities, and dedication to company - success. Looking for a position in Customer Experience in your Buenos Aires, Argentina SKILLS Proficient in using Microsoft Office Clear communication skills Conflict resolution Excellent at customer relations Excellent organizational skills Strong ability to multitask and work independently Strong analytical and problem-solving abilities LANGUAGES company because, in addition to already having experience in a similar job, I'm excited about the idea of working in an international environment, where I can prove everything I know and learn even more. RELEVANT EXPERIENCE ONLINE SELLER Freelancer | Dec 2019 - Feb 2021 | Buenos Aires Entrepreneurship dedicated to the sale of products related to the video game industry, mostly digital codes and gift cards, through ecommerce platforms and social media. Built professional and trusting relationships with key customers and leveraged existing relationships via social media. Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans. Exceed customer expectations through great sales and after-sales service. SPANISH This work experience helped me to further develop the ability to Native Speaker respond and resolve all the concerns of clients that were presented ENGLISH daily and, above all, to have an excellent treatment with each one of Highly Proficient them. EDUCATION ELECTRIC TECHNICIAN Escuela Técnica Ing. Luis A. Huergo | Mar 2013 - Dec 2018 | Buenos Aires