Elge Cabalan Litada

ELGE CABALAN LITADA Lt 558 Blk 7 Bagong Silang, Sucat, Muntinlupa City Contact No--SKILLS • • • • Basic networking PC Troubleshooting (Hardware and software) MS Office Applications Adobe Photoshop, Dreamweaver, Illustrator PERSONAL DETAILS Age: 25 yrs. old Gender: Male Birthdate: August 28, 1992 Birthplace: Manilia, Philippines Religion: Evangelical Christian Citizenship: Filipino Languages: Filipino, English EDUCATION DETAILS NAME OF SCHOOL TERTIARY Lyceum of Alabang Bachelor of Science in Information Technology SECONDARY Pedro E. Diaz High School YEAR GRADUATED 2013 2009 ACHIEVEMENTS • HTML Competition (Champion) • National Certificate II in Computer Hardware Servicing (Passer) CAREER HISTORY • Stream Global Services (December 2012 – March 2013) IT – End User Services Department Intern o Completed 486 hours of hands-on training and gained skills. • Accenture Philippines (June 2013 – January 2014) Remote Desktop Support Specialist - Repairs client’s computer using a Remote access software over the internet Repairs include the following: o Virus & Spyware Removal o PC Optimization o Software Install & Troubleshoot o Email Setup & Troubleshoot • Xerox Philippines (November 2014 – December 2016) Customer Care Assistant - Must diagnose and provide a path to resolving inquiries related to aspects of customer experience including account issues, purchasing, downloading, refund requests and promotional code usage. • Firstsource Solutions Limited (January 2017 – October 2017) Order Validation - We validate orders that are submitted by sales, wherein we make sure that all information and documents attached are accurate before manually uploading it to a web-based application. SEMINARS ATTENDED • Lider ka, Halimbawa ka September 2009 Christian Way Baptist Church, Tunasan Muntinlupa City, Philippines • 9th Philippine Youth Congress in Information Technology September 2011 University of the Philippines Diliman Quezon City, Philippines • Zilog Microcontroller Overview January 2012 Lyceum of Alabang Putatan Muntinlupa City, Philippines CHARACTER REFERENCE Peter A. Parrocho- Michael Francis Awitan- Ramoncito A. Tampan- /- ELGE C. LITADA