Elena Wood

 Elena J. Wood Elena J. Wood 34521 State Route 541 Warsaw, OH--ㅡ Skills Microsoft Office, Cash Register, Customer Service, OCD ㅡ Experience SAM’S CLUB / Grocery Team Lead/Supervisor November 2012 - March 2014, Zanesville, OH. I was in charge of the entire grocery area. I delegated responsibilities to several employees that included, but were not limited to, restocking shelves, straightening the store at closing, and making sure prices were correct. I also made sure that resets were done correctly and in a timely manner. If we were short staffed, and the front needed help, I would run register or help customers with questions about their membership or credit card. TIME WARNER CABLE / Customer Service Representative August 2010 - October 2012, Zanesville, OH. I was in charge of answering multiple calls a night and answering all questions customers would have. I was also in charge of trying to upsell customers different products based on their preferences. I would also take customer payments over the phone. COASTAL PET PRODUCTS / Buyer December 2006 - June 2010, Alliance, OH. I was in charge of ordering the necessary material and supplies needed to make collars and leashes. I also made sure toy orders from China were ordered in a timely manner so we didn’t run out of stock LOUDON MOTORS / Internet Coordinator/Receptionist July 2001 - December 2004, Alliance, OH. I was in charge of entering new vehicles as they arrived, keeping track of the vehicles between 3 locations using MS Excel, and uploading vehicle information and pictures to various online websites. I also answered a 5 line phone system and delegated where the calls should be transferred to. I also worked closely with all the sales personnel and finance department to verify vehicles and their locations. I also worked directly with the owner, Greg Loudon, while he was away at the auction to verify vehicle costs and information. The owner would also ask me to assist with transporting his 2 daughters to and from school or school functions if either him or his wife couldn’t. ㅡ Education Pacific Coast High School / Diploma September 1997 - May 2000, Tustin, CA. General Education