Elena Brito

ELENA BRITO VIRTUAL ASSISTANT P E R S O N A L S K I L L S P R O F I L E Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for unforgettable customer service experience. C O N T A C T 104 Isaac St. Masuso, Pandi, Bulacan, Philippines 3014-- /ebrito19 https://www.onlinejobs.ph /jobseekers/info/776343 live:brito.elena.19 E D U C A T I O N Polytechnic University of the Philippines, 2016 Shopify Order Fulfillment Amazon Customer service Processing refunds thru Amazon and Paypal Dropshipping Facebook page Management Product Research/ Listing Shopify store management Data Entry W O R K E X P E R I E N C E Sitel Philippines, Customer Service SEPT. 08, 2015- MAY 2019 Handled inbound calls for Sears repair services Answering customer inquiries for their pending repair visit Scheduling repair appointments Updating customer's account details Upselling of appliance protection agreements Handled Customer Solution for 5 months Sitel Philippines, Customer service APRIL 2019- JULY 2019 Handled Comcast billing and sales Doing inbound/outbound calls for customer who have questions about their Monthly bill/ contract Upselling services like adding cable/internet/phone or home securities Know me more... DISC personality ADDITIONAL EXPERIENCES Compliance 22% Dominance 39% Komeya Food- Product Corporation Stock Checker Tungtay Trading and Manufacturing Corporation- Secretary Steadiness 32% Philippine National Bank 2010 On the job Trainee Influence 7% What I love to do EDUCATION Masagana High School- Masagana, Pandi, Bulacan Masuso Elementary School Masuso, Pandi, Bulacan APPS & TOOLS Skype Microsoft office Google apps Canva Trello Amz scout Vocaroo Zoom Zikanalytics Web Seller Guru Skype Microsoft office Google apps Canva Trello Amz scout Vocaroo Zoom Zikanalytics Web Seller Guru Internet Speed test result www.speedtest.net Laptop specifications Addasound Headset Addasound Crystal 270S