Hi! I'm Eldrex.
I am an expert Social Media Assistant with Media Buying and Web Design Experience. I have been working as a Virtual Assistant in a Digital Marketing World. I create Facebook ads, do keyword research, do Copywriting and more.
I have been handling Customer Service in BPO settings for 4 years. Well experienced in doing Appointment Setting, Lead Generation, Telemarketing, Telesales & Customer Service Support for businesses or consumers around North America, Canada & Australia. Also worked in different campaigns & performed different roles such as Appointment Setter, Subject Matter Expert, Customer Service Representative.
When dealing with clients, I like to provide the best customer service experience finding the best solution to their problem. I go an extra mile to serve the customer's needs.
I can also manage customer queries, feedback, and comments on different e-commerce websites or Amazon ad accounts that will help you boost and maintain your reputation as a seller.
Aside from that, being a VA for almost 2 years- I am also an SEO Specialist, Amazon Product Lister, Web Developer, Wordpress Expert, Social Media Manager, and Shopify Expert.
These are the things that I did in the past and these are also what I can do for you. I am not afraid to learn more skills.
I'm very flexible with work schedule and can work depending on my client's timezone. But I have experienced working in EST, PST and Australian Time.
I am also creating my own Shopify dropshipping store and my team's website.