Elayda Mae Cadsawan

Elayda Mae C. Cadsawan Bacoor Cavite | 0947 – 647 – 99 – 46 / - |- Objective • To work in an organization where I can utilize my potential in virtual assistance and customer service line of business Education Tertiary CENTRO ESCOLAR UNIVERSITY BS TOURISM MANAGEMENT 2011 - 2015 Secondary School: SAINT JOSEPH SCDOOL OF BULACAN SAN JOSE DEL MONTE, BULACAN 2009 – 2011 Skills & Abilities • Inbound and sales customer service management • Literate of Microsoft applications such as Word, PowerPoint, Publisher and Excel • Can speak and write in the English languange fluently • Computer and Internet savvy • Is and can work with different kind of people • • Is and can work under pressure Experience VCUSTOMER TECH MAHINDRA July 2017 – December 2017 ● Key Role - I was responsible in inbound customer service. I managed order and retail accounts. MAJOREL FORMER ARVATO BERTELSMANN Seller Support Representative December 8, 2017 – March 22, 2022 ● Key Role - Assisted Amazon sellers in managing their listings, shipment to FBA and return and lost inventory through email and chat channels. Virtual Squad LLC E-Commerce Virtual Assistant February 21, 2022 – October 3, 2022 ● Key Role Handled Amazon Seller Central, managed seller account health, did a thorough product research, did worksheet management and other Amazon related tasks. Personal information Birthday Civil Status Nationality Height : November 1, 1994 : Married : Filipino : 5’7 Age Gender Religion Language : 28 : Female : Catholic : English Character reference is available upon request. I hereby certify that the above information is true and correct to the best of my knowledge and belief. ___________________________________________ Elayda Mae Casaclang Cadsawan Page 2