Elana Melman

Elana Melman PROFILE Office Manager & Personal Assistant Friendly, organised, and calm under pressure, I’m an Office Manager and Personal Assistant with a strong background in school administration and people-focused support. I work closely with principals, teachers, parents, and plenty of little students, keeping communication clear and helping the school day run smoothly. I bring strong admin skills, practical problem-solving, and a people-first approach to everything I do. EMPLOYMENT HISTORY Office Manager & Personal Assistant — Shaarei Torah Primary School (Jan 2017 – Present) • Coordinated schedules, meetings, and school events. • Main communication link between staff, parents, principals, and students. • Organised logistics for events and projects. • Handled confidential records with care. • Kept a busy office calm, friendly, and efficient. Medical Receptionist — Dr Monica Davidovici (Oct 2014 – Dec 2016) • Managed appointments and patient flow. • Maintained confidential medical records. • Assisted with insurance queries and billing. • Provided warm, professional patient support. Kosher Supervisor — PnP Fairmount (Dec 2012 – Oct 2014) • Ensured kosher compliance in food preparation. • Trained staff on kosher procedures. • Maintained hygiene and safety standards. Kosher Supervisor — Freshfellas (Mar 2011 – Apr 2012) • Checked food items and processes for kosher compliance. • Trained kitchen staff. • Improved workflow and inspection routines. Kosher Supervisor & Customer Service — Café Genesis (Sept 2010 – Feb 2011) • Oversaw kosher compliance and kitchen operations. • Provided friendly customer service. • Managed cash handling and stock accuracy. EDUCATION Bachelor of Psychology Diploma: Ophthalmic Assistant (Level 1) Diploma: Therapeutic Aromatherapy Massage Matric Certificate SKILLS • MS Office Suite • Google Workspace • Zoom • Strong verbal & written communication • Communication with teachers, parents & students • Multitasking • Conflict resolution with calm approach • Event & schedule coordination • Warm, people-centred customer service