Elana Bowman
Mobile:- | Email:-Experience:
Social Status 2009 – Present
Social Media Trainer and Adviser (part-time)
Providing business support, advice, and assistance with social media as a whole, as well as general social media marketing, and administrative tasks (when needed).
Training small businesses and individuals on social media, skills, privacy, practice, and etiquette of social networking as well as monitoring social media accounts.
Resourcing, researching, writing updates, and creating links on social media content (as needed).
Assisting with social media (content, images, posts, strategies, best practices) as well as provide advice and resources
SMO; optimising social media content.
Providing continual support on various social media platforms such as Facebook, Blogger, Twitter, LinkedIn, Instagram, Pinterest, Skype, and Google+.
Managing online communication: liaise, train, listen, interact, engage, build a community, and respond.
Conducting daily listening, measuring, and monitoring of online activity as well as monthly reports.
Creating and customising comprehensive training programs.
Sydney Writers Centre
Administrator
Ensured that business administration tasks including data entry, enrolment, payments, and course coordination were conducted in a timely and effective manner.
Maintained the training room, paperwork, and managed or assisted participating students.
Assisted with marketing and publicity; social networking, blog post writing, promoting the centre, and updating the e-newsletter.
Researched on relevant content, publishing and writing industry news and events so as to stay ahead.
Liaised with publishing houses for author podcasts, scheduled interviews, prepared interview questions, and researched each author.
Books on Bronte 2005 – 2007
Manager and Owner
Ran all aspects of marketing and merchandising for the retail business.
Managed the marketing, advertising, merchandising, liaison and event management for functions with the local community.
Organised and arranged for in-store events and launches.
Undertook day to day running of the shop including administration, merchandising, customer service, basic accounting, and selling.
Temporary Assignments 2003 – 2005
Office Administrator & Receptionist positions
Responded to email, in person, and telephone enquiries for the business.
Made appointments and bookings, organised daily activity schedule.
Managed and prepared accurate correspondence and documentation.
Organised and coordinated company meetings.
Performed database administration.
Ensured effective day to day running of office spaces.
Academy of Learning1997 – 2003
Receptionist, Facilitator, and Trainer
Managed phone, email and face-face enquiries; provided relevant information and assistance.
Handled business office administration tasks; banking, mail, filing, word processing, staff support, maintaining the office.
Offered course advice and enrolment, leaflet and advertising material design and production.
Conducted in house and business training.
Trained students on MS Office programs, personal computer skills, and Internet skills.
Ran an introduction to Personal Computers training to adults with the government programme called BITES (Basic IT Enabling Skills).
Co-ran a youth job seeking training programme
Professional training and certifications:
Diploma in Social Media Marketing 2012
ALISON (free certified learning)
Social Media, nine day workshop Sept 2010
Certificate III in Office Administration 2001
Academy of Learning.
Certificate IV in Workplace Training and Assessment 2001
Hostec
Computer Training Courses (Microsoft Word, Office, PowerPoint, Access, Excel, Internet etc.) 2001
Academy of Learning
Nanny Diploma and other childcare courses 1999
Matric (HSC) 1993
South Africa
Skills:
Social Media Marketing
Customised Training and Courses
Social Media Listening
Social Media Management
Customer Service
Business Office Administration
Computer/Internet/Social Media Training
Social Media Monitoring
Professional References Available Upon Request
