Elaine Sablan

ELAINE SABLAN VIRTUAL ASSISTANT SKILLS PERSONAL PROFILE Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for unforgettable marketing campaigns. CONTACT Tarlac, Tarlac Computer Literate Good Communication Skills Excellent in English Communication both in written and oral Can work well under pressure and minimum supervision Customer service oriented WORK EXPERIENCE Man To Man Boarding School DEC 2005 - AUG 2006 Teach Korean basic English, proper pronunciation, grammar and how to effectively communicate using English Language -- https://www.linkedin.com/ in/elaine-sablan049b36118/ EDUCATION B.S. Nursing 2005 Central Luzon Doctors Hospital Educational Institute Sutherland Global Services Clark ( CSR) OCTOBER 17, 2006 – FEBRUARY 2012 Taking Customer/Retention service call. Attends the member’s concern regarding his/her current service whether the member wants to cancel the account or just check their account status. Evaluates complaints and/or billing disputes of members; encodes proper adjustments in accordance with the approved system practice. IDIALU (HOMEBASED) AUGUST 2015-MARCH 2017 Offers Rent to Own Homes, Auto Loan and Personal Loan to be transferred to Lexington Law for credit repair. Provides all the information. Provides customer service. Making sure the customer is assisted properly. Assist and Explain to the customer the benefit of having a good credit standing when needing to have Auto loan, Personal Loan and Rent to own. MICHAEL VIRGIN’S MEDICARE (HOME BASEDAPPOINTMENT SETTING) Pre-qualify seniors 65 years old and up. Ask them if they have medical insurance (name, payment per month). If the customer qualifies, ask for convenient time for callback YCOMMERCE-SHOPIFY NOVEMBER 2018-APRIL 2019 Takes calls, answers email to answers customers inquiry and provide resolution to every situation. Products reviews. Product research. Manages Facebook and Instagram. Collaborate with Influencers. Worls Travel Awards JULY 2017-NOVEMBER 2018 Research Social media links. Post social media links in Word press. Team Manager August 2019-present Delegate Task Meet clients Need and Deadlines Invoice