El Mostafa Sardi

EL MOSTAFA SARDI Marketing and Social Media graduate E- -https://www.linkedin.com/in/el-mostafa-sardi-309a83210/ q  London EXPERIENCE SUMMARY Concierge Motivated and results-oriented BSc Marketing and Social Media graduate with a strong foundation in digital marketing, social media management, and market research. Eager to leverage academic knowledge and practical experience to contribute effectively to a dynamic marketing team. Seeking an entrylevel position to utilize creativity, analytical skills, and passion for digital marketing. I consider myself ambitious and always willing to challenge myself. I describe myself as hardworking and committed always striving to better myself in everything I do. As a quick learner I am able to absorb new ideas and I am experienced in planning and organising myself to excel in my work responsibilities. Residential Partners 01/2023 - Present • • • • • • • • London Supervising the Front Desk, ensuring procedures are being always followed Ensuring the efficient running of the Front Desk operations Liaising with Housekeeping with regards to room priorities, etc Liaising with various managers to ensure smooth running of operations Dealing with any complaints or queries effectively and professionally Maintaining resident records and attending to customer's needs and questions on available facilities and services Handling and resolving queries from residents including any general telephone enquiries and logging messages when necessary Regulating and monitoring CCTV cameras Head Waiter EDUCATION Arbil City Restaurant 01/2021 - 01/2023 • • • • • London BSc in Marketing and Social Media Substantial experience in supervising work of all waiters and maintain quality of working in restaurant Sound knowledge of all food available in restaurant Ability to maintain optimal standard of service at all times Ability to assist restaurant manager in everyday working of restaurant Familiarity of various health and safety regulations UNIVERSITY OF WEST LONDON 09/2020 - 07/2023 Diploma in Mechanics and Mechatronics (Italy) High-school qualification Assistant Manager 09/2012 - 07/2017 KFC 01/2019 - 01/2021 • • • • • • London Promoting and marketing the business Recruiting, training, and supervising staff Providing five-star customer service Ensuring H&S regulations are applied for staff and customers Making sure that the daily operations are running smoothly and comply with company policies Sales management Automotive assembly operator 01/2016 - 01/2018 • • Creative writing Extremely organised Highly skilled Office package Accurate and detailed VOLKSWAGEN • SKILLS Bergamo, Italy FABER SPA * Operating and supervising the operating automatic control machines (CNC) Make quality control checks on products Ensure products are to the correct tolerances and meet customer and internal standards and specifications Team Leadership Accurate and detailed Customer service LANGUAGES English Italian www.enhancv.com Proficient Arabic Native Native French Intermediate Powered by 