EL JEMEL ORGANO
YOUR ALL-AROUND VIRTUAL ASSISTANT
All-rounder Virtual Assistant that can provide
different variety of services such as Administrative
Support, Customer Service, Graphic Design, Video
Editing, Property Management, Lead Generation,
Appointment Setting, Shopify Store Management
and Social Media Management.
CONTACT INFORMATION
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Skype ID:jemel.organo06
WORK EXPERIENCES
C O R P O R A T E J O B I N T H E P H IL IP P IN E S
A D M I N A S S I S T A N T A T I M S H R C O R P O R A T E S U P P O R T , I N C . | N O V 20 1 7 - D E C 20 1 8
Provides administrative support to my Property Manager, handle emails and calendar
schedule.
Taking inbound and outbound calls, providing excellent customer service to the
homeowners and tenants.
P R O P E R T Y M A N A G E R A T G P M I| J A N 2 0 1 9 - J U N E 2 0 2 0
Responsible for maintaning the safety of the whole subdivision, ensuring that all maintenance
request has been address on a timely manner and within budget.
Invoicing and handling financials of the subdivison, bank reconcialiation, collection of dues
Customer service (talking for at least 20-30 people a day), taking inbound and outbound calls
Handling staff (security and maintenance personnel)
V I R T U A L A S S I S T A N T P O S I T I O N S F R O M D IF F E R E N T C O U N T RIE S
V I R T U A L A S S I S T A N T A T B L U E O C E A N M A R K E T E R S | M A Y 20 20 - D E C 20 20
Providing administrative support, answering inbound and outbound calls, email management
and calendar management
Creating graphics and editing video ads for social media presence, scheduling social media
posts using Later.com
Lead generation and LinkedIn prospecting, sending cold messages, making initial calls and
entering lead to Hubspot
Setting up email campaigns using MailChimp, creating landing pages and sales funnel
P R O P E R T Y M A N A G E M E N T A S S IS T A N T A T F IR S T C A P IT O L P RO P E RT Y M A N A G E M E N T
JANUARY 2021 - DECEMBER 2021
Processing maintenance concerns from the tenants and property owners. Working as the
middleman for the repairs and maintenance between the owner and the contractors, calling
contractors, asking for bids and estimated budget
Taking inbound and outbound calls, and responding to tenant inquiries, concerns, and
complaints in a timely and professional manner. using DialPad
Manage all aspects of property operations, including leasing, bank reconciliations, rent
collection, maintenance, and repairs.
Supervise the operation and administration of the Association in accordance with the
management agreement and the Association's policies and procedures.
M A I N T E N A N C E C O O R D I N A T O R A T R P M S J A N U A R Y 2 0 22 - J A N U A RY 20 23
Maintenance coordination, calling contractors for repairs and maintenance, setting as the
middleman to connect vendors to tenants/owners. (AppFolio and Buildium)
Monitor expenses related to maintenance activities, seeking cost-effective solutions without
compromising quality.
Taking inbound and outbound calls using DialPad
Regularly assess vendor performance, providing feedback and implementing corrective
measures when necessary.
SHORT TERM PROJECTS, PART-TIME AND GIGS
W O R D P R E S S A N D S H O P I F Y D E V E L O P E R A T T E N N IS G E A R A U S T RA L IA D E C E M B E R
2021 - JANUARY 2022
Played a vital role as a temporary substitute for their sick employee who caught COVID
Developed and enhanced the front end of their 6 websites. Developed and managed the
Shopify store, adding products, editing images of the products
Sending tracking details of the orders, accepting inbound and outbound calls, processing
refunds and returns of products
Editing graphics and videos to be posted on their social media platforms
G R A P H I C D E S I G N E R A N D V ID E O E D IT O R F O R A M A Z IN G P H O T O V ID E O
(FREELANCE) JULY 2020 - JULY 2022
Edit multiple images of properties using Lightroom and Abobe Photoshop
Editing videos on Premiere Pro, Final Cut, and Filmora 9 (YouTube, IG reels, and TikTok)
Tracking analytics on their social media accounts
Creating reports for the progress on different social media platforms of the company
HOURS FAMILIARITY
I am available and familiar with: Australian Eastern Standard Time, Australian Central Standard
Time, Pacific Standard Time, Eastern Standard Time, Central Standard Time
SERVICES
Administrative
Support
Graphic Design
Video Editing
Property
Management
Social Media
NEED HELP?
What are you waiting for?
Contact me at:-or send me a message on WhatsApp:
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