Ekundayo Segen

I am a dedicated and detail-oriented Virtual Assistant, certified by ALX, with over five years of experience providing administrative, customer service, and digital support to professionals and businesses. I specialize in helping clients stay organized, efficient, and focused on achieving their goals by handling essential day-to-day tasks with professionalism and accuracy.

My career began as an Office Assistant at The Stone Technical College in Ibadan, where I supported daily operations, organized records, scheduled meetings, and maintained smooth communication across departments. I later worked as a Customer Service Representative at Moniepoint Microfinance Bank in Lagos, where I developed strong communication, multitasking, and problem-solving skills. These roles equipped me with a deep understanding of client management, teamwork, and the importance of reliability in every task.

As an ALX-certified Virtual Assistant, I have built a solid foundation in remote collaboration, productivity tools, and professional communication. I provide expert support in data entry, calendar and email management, research, report preparation, record organization, expense tracking, and client correspondence. I am proficient in using Google Workspace, Microsoft Office, Canva, Asana, Zoom, and Slack, enabling me to manage workflows effectively and deliver results on time.

I take initiative and adapt easily to new challenges. I make it a priority to anticipate needs, streamline tasks, and deliver results efficiently. Every assignment I handle is approached with honesty, confidentiality, and a strong dedication to quality work.

What sets me apart is my ability to combine administrative expertise with genuine care for my clients’ success. I believe that being a great Virtual Assistant means not only completing tasks but also creating structure, reducing stress, and enabling clients to focus on their core priorities.

Over the years, I have worked with different types of clients, learning to adapt quickly to new industries, systems, and expectations. I continuously seek to upgrade my skills and stay updated with emerging tools that enhance remote productivity. Whether I’m managing projects independently or collaborating with a team, I maintain professionalism, clear communication, and consistency in every tasks..