Ekomobong Oluwole

OLUWOLE EKOMOBONG 17, Awolowo Avenue, Bodija, Ibadan, Oyo State, Nigeria - | - |- PROFESSIONAL SUMMARY Dedicated and results-driven administrative professional with extensive experience in client and customer relations, claims processing, and office management. Demonstrates exceptional communication and organizational skills, with a proven track record of enhancing client satisfaction and operational efficiency. Adept at problem-solving and conflict resolution, seeking to contribute expertise to a forward-thinking organization. KEY SKILLS Efficient Office Administration Accurate Claims Processing and Billing Outstanding Customer Service Effective Calendar and Schedule Management Thorough Records and File Management Strong Interpersonal Communication Proficient in MS Office Suite (Word, Excel, PowerPoint) PROFESSIONAL EXPERIENCE J-Rapha Hospital Client and Customer Relations Officer / Claims and Billing Officer March 2021 – Present Cultivate and manage client relationships, delivering exceptional service and swift resolution of issues. Oversee and execute claims processing and billing for medical services, ensuring accuracy and compliance with insurance protocols. Maintain precise records and address patient inquiries with professionalism to enhance overall satisfaction. Comfort Medical Centre Admin Officer / Front Desk Officer / Claims and Billing Officer June 2021 – March 2023 Provided comprehensive administrative support, optimizing front desk operations and daily business activities. Coordinated scheduling, managed documents, and facilitated travel arrangements to streamline operations. Administered claims and billing processes, verified insurance information, and ensured compliance with regulations. Toddly Tots School, Oyo State Admin Officer / Academic Officer September 2020 – June 2021 Delivered high-quality administrative support, including preparation and management of examination materials. Executed multifaceted clerical tasks, including records management and billing, with attention to detail. Collaborated with staff and managed the student database to ensure efficient operations and service delivery. American Christian Home School, Oyo State Teacher January 2018 – January 2019 Developed and implemented educational content, fostering interactive learning and student engagement. Organized resources and facilitated effective teaching to enhance student outcomes. Great Minds Christian Academy, Akwa Ibom State Teacher May 2015 – December 2017 Planned and executed educational activities, assessed student progress, and provided constructive feedback. Ennylol Ventures, Mowe, Ogun State Relationship Manager March 2013 – September 2013 Established and nurtured client relationships, utilizing feedback to drive improvements in service delivery. Hope Alive Foundation for Literacy and Development, Rivers State Project Officer January 2011 – February 2013 Evaluated and processed proposals, supported budget preparation, and managed administrative functions within the programs team. EDUCATION MSc. International Relations Newcastle University, UK 2013 – 2014 BSc. International Relations (2nd Class Upper Division) Covenant University, Nigeria 2005 – 2009 REFERENCES Available upon request