Ekeoma Mgbechinyere Miriam
Operations Manager, Customer Support specialist, Call center agent, Email and Live chat support.
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Abuja, Federal Capital Territory, Nigeria
- Experience:
- 8 years
Other
About
Operations/Customer Support Specialist with 8+ years experience resolving high-volume inquiries across finance, retail and educational sector. Expert in FreshDesk, Hubspot, Zendesk, Intercom and multi-channel support (phone, email, chat). Achieved 95% resolution, 5 star rating and 80% complaint-to-delight turnaround.
Ready to deliver world class support, reduce churn and drive customer loyalty. Available for Remote jobs.
Skills
Languages
