MIRACLE EKENG
VIRTUAL ASSISTANT
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Professional Profile
Highly versatile and proactive Virtual Assistant with 3 years of proven experience providing comprehensive remote
administrative and executive support. Adept at efficiently managing complex calendars, optimizing inboxes, and
coordinating travel arrangements. Skilled in digital organization, preparing professional documents, and streamlining
workflows to enhance productivity. Committed to maintaining confidentiality, adapting to dynamic environments, and
delivering exceptional support that drives operational efficiency for fast-paced teams.
Skills
Virtual Administration Support | Calendar Management | Inbox Management | Travel Planning & Coordination |
Expense Reporting & Reconciliation | Document Preparation & Formatting | Digital File Management | Online
Research & Data Gathering | Professional Communication (Written & Verbal) | Scheduling & Logistics | Time
Management & Prioritization | Problem Solving & Troubleshooting | Discretion & Confidentiality | Adaptability &
Flexibility | Remote Team Support | Customer Service Excellence | Vendor Relationship Management | Social Media
Content Scheduling | Presentation Design & Development | Data Entry & Management | Virtual Meeting Management
| Note-Taking & Minutes | Proofreading & Editing | Project Coordination & Support | Workflow Optimization | Client
Relations & Support | Billing & Invoicing Support | Attention to Detail | Strategic Planning Input | Information
Synthesis | Multitasking Capabilities | Interpersonal Skills | Brand Consistency | Content Curation | Event Planning
& Coordination | Database Management
Tools: Microsoft Office Suite | Google Workspace (Docs, Sheets, Gmail, Calendar, Drive) | Zoho | Zoom | Google Meet
| Microsoft Teams | Slack | Asana | Trello | Calendly | Dropbox | OneDrive | Canva (Basic) | Mailchimp
Professional Experience
Newbeg Integrated Services Limited
Virtual Assistant
Jul 2024 – Nov 2024
Strategically coordinated weekly international meetings across diverse time zones, reducing scheduling
conflicts by 80% and optimizing executive time efficiency.
Proactively managed a high-volume inbox of daily emails on Gmail and Slack, cutting response times by 50%
and enhancing communication flow for key stakeholders.
Developed comprehensive reports, briefs, and presentations for leadership, directly supporting informed
decision-making for critical company projects.
Streamlined founder's personal and professional tasks, including in-depth research and strategic planning,
which contributed to improved operational efficiency and focus.
Implemented robust calendar and scheduling solutions using Google Calendar and Calendly, saving significant
executive time previously lost to scheduling complexities.
Effectively prioritized and managed urgent correspondence, boosting overall team productivity by ensuring
critical communications were addressed promptly and accurately.
Salmirc Global Limited
Administrative Assistant
Feb 2022 – Mar 2024
Organized digital files and contracts into a centralized archive, cutting document retrieval time by 35% for all
teams.
Handled vendor communications and digital file management, enhancing overall information accessibility by
35% across departments.
Managed internal task tracking and deadlines, ensuring timely project deliverables and boosting crossfunctional coordination.
Utilized Trello and shared calendars to streamline project workflows, improving team collaboration efficiency
by a notable percentage.
Supported market research and data collection, compiling weekly summaries that informed key business
development decisions by a significant margin.
Provided essential data insights for business development, contributing to streamlined decision-making
processes by a measurable percentage.
Education
Lead City University
Bachelor of Laws
Trainings & Certificates
ALX VA Programme – ALX Africa- Mastercard Foundation
Apr 2025
