Ekekwe Chinwendu Blessing

 EKEKWE CHINWENDU BLESSING PROFILE ___________________________________________________________________________ An energetic, creative and efficient person, with excellent attention to details coupled with good management skills. A confident and highly motivated individual, able to multi-task and optimize resources to achieve corporate objectives. CAREER SUMMARY __________________________________________________________________________ A Customer Service personnel who is passionate about rendering help, meeting and surpassing customer’s needs. I am proactive, empathic and diligent in service providing. I also possess interpersonal skill as well as emotional intelligence. CAREER OBJECTIVE __________________________________________________________________________ To attain and maintain an excellent career path that will mould and sharpen my potentials, transform me into a value-adding team player in a challenging and competitive environment that offers equal opportunity and strong value for ethics. SKILLS Communication skills Organizational skills Writing Planning Project management Microsoft Office Suite Problem solving Supervisory abilities CERTIFICATION/MEMBERSHIP ___________________________________________________________________________ Chartered Institute of Personal Management (CIPM) (in View) WORK EXPERIENCE Growth & Development Asset Mgt Ltd 2021- Operations Officer Transactional Officer, Loan Booking, Asset Management and Leasing. Fixed Deposit Booking and Investment Fidelity Bank PLC, Lagos Customer service personnel/Service Teller 2014 - 2021 providing information regarding the bank's products and services to its customers. I also have the responsibility of handling any inquiry and resolving customer complaints. Assist customers with processing transactions, such as deposits, withdrawals, or payments, resolve complaints or account discrepancies, and answer questions Inform customers about bank products and services Track, record, report, and store information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete Maintain and balance cash drawers and reconcile discrepancies Package cash for storage ISOLO LOCAL GOVERNMENT, LAGOS NYSC Associate, Human Resources Department Updated internal databases with new employee information, including contact details and employment forms Gathered payroll data like working hours and bank accounts Screened resumes and application forms Prepared HR-related reports as needed Addressed employee queries about benefits CONMEK GLOBAL SERVICES, ABUJA Secretary 2011 - 2012 Scheduled and confirmed appointments for clients, customers, or supervisors Set up and maintained paper and electronic filing systems for records, correspondence, and other material Collected and disbursed funds from cash accounts, and kept records of collections and disbursements Conducted searches to find needed information, using such sources as the Internet Coordinated conferences and meetings JOSYKAY NIGERIA LIMITED ONITSHA Sales Representative 2008 Sell retail products, goods and services to customers Work with customers to find what they want, create solutions and ensure a smooth sales process. Finding new sales leads, through business directories, client referrals, etc. EDUCATION National Open University of Nigeria 2021 PGD Public Administration Federal Polytechnic Oko, Anambra Nigeria 2014 - 2016 HND Public Administration Institute of Management and Technology, Enugu 2008 - 2010 OND Public Administration Estate Model School, Onitsha Nigeria 2003 - 2008 WASSCE SKILLS Communication skills Organizational skills Writing Planning Project management Microsoft Office Suite Problem solving Supervisory abilities