A telemarketing specialist.
The past five years in Professional telemarketing experience have been distinguished by achievement including:
PROFESSIONAL SKILLS
Exceptional verbal communication skills and active listening abilities, ensuring effective communication and strong relationship with prospective customers and team members.
2. CRM TOOLS
Technical proficiency in utilising CRM tools like Hubspot, Zendesk, Freshdest to manage customer data, streamline interactions and ensure follow-ups hence enhancing overall performance.
3. SCRIPT ADHERENCE AND ADAPTATION
Exhibit elite-level sales script expertise, seamlessly integrating script adherence with creative adaptability to drive conversations and bespoke pitches that captivate target audience.
4. TIME MANAGEMENT
Ability to maximise time effectively manage calls itineraries, prioritising task to handle multiple leads and follow-up seamlessly.
5. PRODUCT KNOWLEDGE
Demonstration excellence in persuasive communication, fostering robust relationships, consistently delivering exceptional results, and thereby driving successful sales outcomes.
6.PERSUATION AND NEGOTIATION
Demonstrate excellence in persuasion communication, fostering robust relationships, consistently delivering exceptional result, and thereby driving successful sales outcome.
7. PRBLEM SOLVING
Demonstration expertise in troubleshooting, rapidly identifying and addressing root causes to minimise downtime.
8. EMPATHY
Ability to understand and relating to customer concern to provide personalised solution
9. DECISION MAKING
Competence in making quick decision to resolve issues expeditiously
10. COLLABORATION
Expertise in working with team members and other department to solve complex issues
Ability to use lead generation tool to identify and generate high quality leads