EKAETTE AUGUSTINE UMOREN
Email:-Phone: -
PROFESSIONAL SUMMARY
Sales and Marketing Executive with 6+ years of experience, a track record of successful sales
development, and impactful digital and traditional marketing campaigns. Offering expertise in
cold calling, lead generation, follow up, customer service, email marketing, event coordination,
digital advertising, public relations, content marketing, and social. Articulate and driven with
high energy, an engaging personality, and a growth mindset. Hardworking teambuilder that
motivates team members to maximize performance.
WORK EXPERIENCE
2023 - 2025 - Sales and Service Support - Bühler Group - Lagos, Nigeria
● Planned and executed email marketing and social media campaigns for the region
● Conducted over 50 outbound calls daily to potential customers, resulting in a 20% increase
in sales
● Tracked and updated customer profiles on CRM daily, leading to a more organized and
efficient sales process
● Wrote captivating press releases for distribution
● Organized and participated in marketing events like webinars, exhibitions, and trade shows
while corresponding to daily email inquiries
● Created and managed annual marketing plan and budget
● Managed creative development process including creative briefing, timing, proofreading,
QA, and testing.
● Carried out market research and competitor analysis; interpret and share results with sales
and top management team
● Moderated panel sessions and breakout rooms during marketing events- - Digital Marketer - Doheney Services - Lagos, Nigeria
● Worked with Communications Manager to create and execute an annual digital marketing
calendar
● Handled inbound telephone calls from interested customers
● Maintained and recorded customer information in database
● Created and distributed social media content 3 times a week, helping grow the company's
social media presence by 40% over a 6 month period
● Coordinated conference participation, including securing and supporting speaking
engagements
● Coordinated the creation of marketing materials including invitations, brochures, etc- - Sales & Marketing Associate - KeepersNG - Kano, Nigeria
● Initiated and executed a door-to-door marketing campaign that increased the company's
client base by 65% in 3 months.
● Broke down objections using friendly, persuasive strategies
● Created and maintained marketing materials for sales presentations and client meetings.
● Designed promotional materials for distribution including web banners, social media
content, email newsletters, etc.
EDUCATION
Date Degree Title
2023 Fundamentals of Digital Marketing
2017 B.Sc. Zoology
Institution/Location
Google
University of Uyo, Nigeria
PROFESSIONAL CERTIFICATION
2024 - Certificate in Professional Marketing - Chartered Institute of Marketing (CIM, UK)
TOOLS
● Microsoft Office Suite
● CRM - Salesforce, Bitrix24, HubSpot
● Google Workspace
● Adobe Indesign, Canva, Capcut, Inshot
● LinkedIn Ads Manager, Meta Ads Manager
● Buffer, Hootsuite
● Zoom
● Slack
RELEVANT SKILLS
● Lead generation
● Telesales
● Strong written and verbal communication
● Customer Service
● Digital Marketing
● Social Media Management
● Public Relations
● Project Management
● Attention to Detail
LANGUAGES
● English – C2
● French – A1
● American Sign Language – B1
VOLUNTEER EXPERIENCE
● Client Lead
- Partners in Food Solutions (PFS) - 2023 - 2024
● Special Educator for hearing impaired - Watchtower
- 2010 - 2014
