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EJIROGHENE ESEOGHENE
Plot 242, Muhammadu Buhari Way, Central Business District, 900211 Abuja, FCT, Nigeria. | - |-
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic,
adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised
and quickly mastering new skills.
Skills
Travel Arrangements
Executive Travel
Leisure travel
International reservations
Documentation preparation
Client networking
Relationship Management
Mentoring and training
Social Media
Company Branding
Exceptional customer service
Team Oversight
Cultural Sensitivity
Administrative tasks
High volume environments
Marketing
Retail Sales
Credit card payments
Production Layouts
Graphic Design
Project management abilities
Digital graphics
Corporate Branding
Adobe Creative Suite (Photoshop,
Illustrator, Dreamweaver)
Adobe After Effects
2D and 3D modeling
Digital imagery
Project Management
Microsoft Office expertise
Advertising familiarity
Visual design
Image manipulation
Website Design
CSS
Graphic and Media Design
Logo creation
Production Standards
Complex Problem-Solving
Avid Pro Tools
Art Direction
Sales expertise
Consumer product development
Staff Development
Digital Archiving
Data Entry
Information Security
Minute Taking
Mail handling
Workflow Optimization
Document Control
Appointment Scheduling
Proposal Writing
Invoice Processing
Office Administration
Memo preparation
Database Management
Research
Calendar Management
Expense Reporting
Travel Coordination
Quality Assurance
Clerical Support
Package routing
Business Writing
Financial aid application review
Claims appeal procedures
Budget Tracking
Medical Billing
Document retrieval
Patient Scheduling
Business Correspondence
Full-cycle accounting
Attendance records preparation
Conflict Mediation
Spreadsheets
File Organization
Payroll liability and deductions
Confidential Document Control
Certified Legal Office Assistant
Reading Comprehension
Administrative operations
Workflow Planning
Project Planning
Database organization
Spreadsheet development
Multi-Task Management
Negotiation
.
Project Coordination
Image Editing
Adobe Creative Suite
3D Modeling
Adobe Premiere
Mobile app design
Retail Operations Management
Image Sourcing
Designing pages
Production Management
Adobe Photoshop, Illustrator, and
InDesign
Photography background
Billboard design
Layout Design
Account Management
Business development understanding
Advertising understanding
Video Editing
Production Coordination
Stock Photography
Branding
Formatting understanding
Presentation Design
Trend Research
Visual Communication
Deadline Adherence
Marketing media
Design thinking
Packaging Design
Sketching abilities
Spreadsheet Management
Reception oversight
Filing
Check processing
Scheduling
Meeting planning
Bookkeeping
Report Writing
Typing proficiency
Records administration
Schedule Management
Insurance eligibility verification
Supervising staff
Relationship Building
Social media knowledge
Mail Management
Document Management
Workers' compensation knowledge
Cash deposit preparation
Conference planning
Payroll and benefits administration
Documentation And Reporting
Inventory supplies
Multi-line telephone system operation
Inventory Systems
Technical Support
Data retrieval systems
QuickBooks expert
Quickbooks
eFaxing knowledge
Proofreading
Social Media Management
Accounting Support
Mail distribution
Data Collection
Data Management
Microsoft PowerPoint
Documentation and Recordkeeping
Data analysis and research
Correspondence Writing
Payroll and budgeting
Multi-Line Telephone Systems
Deadline-oriented
Staff Motivation
Recordkeeping
Experience
Travel Consultant
Mar 2022 to Current
Jixta Travels and Tours Ltd － Abuja, FCT, Nigeria
Developed customized travel plans to meet customer needs and preferences.
Provided customers with detailed information about travel destinations and packages.
Created itineraries for customers, including flight bookings, car rentals and hotel
reservations.
Assisted customers in making changes to existing itineraries or canceling trips.
Responded promptly to customer inquiries via phone, email or in-person contact.
Resolved any issues related to travel plans and services.
Collaborated with airlines, hotels and other vendors to ensure best rates for
customers' trips.
Maintained an up-to-date knowledge of industry trends, seasonal promotions and
available products.
Processed payments from customers using a variety of methods such as credit cards,
cash or checks.
.
Generated reports on sales performance metrics based on daily, weekly, monthly data
analysis.
Tracked customer satisfaction ratings through surveys and feedback forms.
Monitored competitors' prices and offerings to maintain competitive edge in the
market.
Advised clients on foreign currency exchange rate fluctuations when booking
international trips.
Organized promotional activities such as roadshows, seminars and workshops.
Provided support during pre-trip preparations such as visa applications.
Ensured compliance with company policies regarding safety regulations while planning
trips.
Conducted research on new destinations and attractions to expand product portfolio.
Verified accuracy of all documents related to customer's trip before issuing tickets.
Managed customer complaints effectively according to established procedures.
Compiled business intelligence data for management review purposes.
Participated in trade shows and networking events to promote company services.
Analyzed airline rules, regulations and tariffs and discussed international fare
construction and visa and passport requirements with clients.
Used company tools and systems to complete requests.
Searched and confirmed travel reservations for customers.
Reserved hotel rooms for business travelers based on individual preferences,
schedules and budgets.
Helped clients achieve lowest fairs fares and minimize risks of penalties.
Responded promptly to clients regarding visa, passport and security inquiries.
Reviewed team sales, itineraries and packages to verify compliance with travel
regulations and internal policies.
Communicated travel policies to clients and collaborated with preferred vendors to
maximize company profit.
Maintained updated knowledge of airline regulatory requirements and industry
standards for client support.
Processed credit and debit payments and handled confidential information with
discretion.
Prepared itineraries to deliver travel arrangements to clients.
Explained benefits of purchasing travel insurance with clients.
Used successful consultative strategies to close new package sales.
Updated corporate traveler profiles with current information for optimal
recordkeeping.
Addressed client inquiries and resolved issues and complaints regarding various travel
arrangements.
Responded immediately to clients' questions, issues and complaints and found
effective solutions when required.
Handled travel arrangements for groups, couples, executives and special needs
clients.
Helped clients purchase flight tickets, arrange car rentals and locate other forms of
transportation.
Created travel itineraries and made adjustments to meet client specifications.
Asked open-ended questions to best understand client needs and determine best
travel offerings.
Researched hotels and airfare options to best meet client needs and expectations.
Took payments via credit and debit cards and handled sensitive information with
professionalism and discretion.
Participated in travel seminars and remained up-to-date on market trends.
Sustained operational efficiencies, coordinating domestic/international customer
travel accommodations while managing airfare, hotel bookings and rental car
reservations.
Cultivated strong value-added relationships with customers daily by delivering
accurate travel itinerary and knowledge to drive business development.
.
Followed up with clients to notify of specials and offer assistance with future travel
plans.
Utilized promotional materials and discounts to sell trip packages to clients.
Analyzed client reviews and feedback to locate process weaknesses and provide
better trip experiences.
Anticipated potential schedule conflicts and made alternate arrangements and
reservations.
Established base of loyal clientele due to excellent listening and research skills and
keen understanding of travel budgets.
Automated office operations to manage client correspondence, record tracking and
data communications.
Leveraged travel booking system to process travel requests, update client information
and print final documents.
Provided clients with brochures, guides and maps to assist with trip preparation.
Mitigated financial discrepancies, accurately collecting customer fees, managing
refunds and providing accurate travel documentation.
Communicated security issues and protocols to clients traveling to unstable countries
or locations.
Strengthened traceability by developing organization systems for contracts, records,
reports and agendas.
Maintained relationships with travel partners and vendors.
Offered exemplary customer service to new and existing clients, which helped build
lasting relationships and secure new travel assignments.
Planned, described and sold itinerary tour packages and promotional travel
incentives.
Stayed up to date on travel industry, policies and restrictions.
Booked transportation and hotel reservations using computer or telephone.
Completed ongoing training with company and travel partners.
Collected payment for transportation and accommodations from customers.
Computed costs of travel and accommodations using calculator, computer or quote
package tour's costs.
Recorded and maintained information on clients, vendors and travel packages.
Conversed with customers to determine destination, mode of transportation and
accommodations.
Provided customers with brochures and publications containing local customs, points
of interest or foreign country regulations.
Coordinated ground transportation to and from accommodations for clients.
Printed or requested transportation carrier tickets using computer printer system or
system link to travel carrier.
Travel Consultant
Nov 2021 to Mar 2022
Sure Way Travels TLtd. － Abuja, FCT, Nigeria
Provided customers with detailed information about travel destinations and packages.
Developed customized travel plans to meet customer needs and preferences.
Created itineraries for customers, including flight bookings, car rentals and hotel
reservations.
Assisted customers in making changes to existing itineraries or canceling trips.
Resolved any issues related to travel plans and services.
Responded promptly to customer inquiries via phone, email or in-person contact.
Collaborated with airlines, hotels and other vendors to ensure best rates for
customers' trips.
Maintained an up-to-date knowledge of industry trends, seasonal promotions and
available products.
Processed payments from customers using a variety of methods such as credit cards,
cash or checks.
Generated reports on sales performance metrics based on daily, weekly, monthly data
analysis.
Tracked customer satisfaction ratings through surveys and feedback forms.
.
Monitored competitors' prices and offerings to maintain competitive edge in the
market.
Advised clients on foreign currency exchange rate fluctuations when booking
international trips.
Organized promotional activities such as roadshows, seminars and workshops.
Ensured compliance with company policies regarding safety regulations while planning
trips.
Provided support during pre-trip preparations such as visa applications.
Conducted research on new destinations and attractions to expand product portfolio.
Verified accuracy of all documents related to customer's trip before issuing tickets.
Managed customer complaints effectively according to established procedures.
Compiled business intelligence data for management review purposes.
Participated in trade shows and networking events to promote company services.
Analyzed airline rules, regulations and tariffs and discussed international fare
construction and visa and passport requirements with clients.
Used company tools and systems to complete requests.
Searched and confirmed travel reservations for customers.
Reserved hotel rooms for business travelers based on individual preferences,
schedules and budgets.
Helped clients achieve lowest fairs fares and minimize risks of penalties.
Responded promptly to clients regarding visa, passport and security inquiries.
Reviewed team sales, itineraries and packages to verify compliance with travel
regulations and internal policies.
Communicated travel policies to clients and collaborated with preferred vendors to
maximize company profit.
Maintained updated knowledge of airline regulatory requirements and industry
standards for client support.
Processed credit and debit payments and handled confidential information with
discretion.
Explained benefits of purchasing travel insurance with clients.
Prepared itineraries to deliver travel arrangements to clients.
Used successful consultative strategies to close new package sales.
Updated corporate traveler profiles with current information for optimal
recordkeeping.
Addressed client inquiries and resolved issues and complaints regarding various travel
arrangements.
Responded immediately to clients' questions, issues and complaints and found
effective solutions when required.
Handled travel arrangements for groups, couples, executives and special needs
clients.
Helped clients purchase flight tickets, arrange car rentals and locate other forms of
transportation.
Created travel itineraries and made adjustments to meet client specifications.
Asked open-ended questions to best understand client needs and determine best
travel offerings.
Researched hotels and airfare options to best meet client needs and expectations.
Took payments via credit and debit cards and handled sensitive information with
professionalism and discretion.
Participated in travel seminars and remained up-to-date on market trends.
Sustained operational efficiencies, coordinating domestic/international customer
travel accommodations while managing airfare, hotel bookings and rental car
reservations.
Cultivated strong value-added relationships with customers daily by delivering
accurate travel itinerary and knowledge to drive business development.
Followed up with clients to notify of specials and offer assistance with future travel
plans.
Administrative Assistant
Aug 2021 to Nov 2021
.
Hafsat Haleed Law Library Ltd － Abuja, FCT, Nigeria
Organized and maintained filing systems for physical and electronic documents,
ensuring accuracy and confidentiality of records.
Provided administrative support to the executive team, including scheduling meetings
and managing calendars.
Greeted visitors in a professional manner, responding to inquiries and directing them
to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written
correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to
appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level;
anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax
machines.
Assisted with the planning of special events by arranging catering services, securing
venues and ordering promotional materials.
Created travel arrangements for senior managers according to their requirements.
Coordinated mailings including sorting mail, preparing packages for shipping via
courier service or postal service.
Processed invoices for payment using accounting software applications.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Prepared expense reports on behalf of executives in accordance with company
policies and procedures.
Conducted research online utilizing search engines such as Google or Yahoo!.
Updated contact lists regularly when changes occur in employee status or contact
information.
Handled confidential documents in an organized fashion according to established
protocol.
Scheduled appointments between clients and customers and internal staff members.
Developed project plans for various tasks assigned by upper management.
Monitored progress on projects assigned by upper management.
Managed database systems containing customer contact information.
Graphic Designer
Nov 2020 to Jul 2021
Yeshua Graphix and Prints Ltd － Abraka, Delta State, Nigeria
Developed graphics, logos and layouts for product illustrations, company logos, and
websites.
Created visual concepts using computer software to communicate ideas that inspire,
inform, or captivate consumers.
Managed multiple projects simultaneously while meeting tight deadlines.
Collaborated with clients and stakeholders to ensure satisfaction of design
deliverables.
Designed print materials such as brochures, flyers and posters for marketing
campaigns.
Produced promotional displays, packaging and marketing collateral for retail
environments.
Edited photographs for use in digital media platforms including web banners and
social media posts.
Created animations and interactive elements for websites, mobile applications,
presentations and videos.
Generated website designs that are visually appealing yet user-friendly across
multiple browsers and devices.
Maintained up-to-date knowledge of industry trends in graphic design technologies.
Researched competitive products and services to identify opportunities to improve
customer experience through design changes.
.
Graphic Designer
Aug 2020 to Nov 2020
Chosen Digital Prints Ltd. － Effurun, Warri, Nigeria
Developed graphics, logos and layouts for product illustrations, company logos, and
websites.
Created visual concepts using computer software to communicate ideas that inspire,
inform, or captivate consumers.
Managed multiple projects simultaneously while meeting tight deadlines.
Collaborated with clients and stakeholders to ensure satisfaction of design
deliverables.
Designed print materials such as brochures, flyers and posters for marketing
campaigns.
Produced promotional displays, packaging and marketing collateral for retail
environments.
Edited photographs for use in digital media platforms including web banners and
social media posts.
Generated website designs that are visually appealing yet user-friendly across
multiple browsers and devices.
Created animations and interactive elements for websites, mobile applications,
presentations and videos.
Maintained up-to-date knowledge of industry trends in graphic design technologies.
Contributed ideas to brainstorming sessions regarding new products or features.
Conceptualized original website design prototypes based on client requirements.
Drafted comprehensive reports detailing all aspects of a graphic design project from
conception to completion.
Participated in user testing sessions to identify any potential issues with the design.
Leveraged proficiency in Adobe InDesign, Photoshop and Illustrator to design email
blasts, catalogs, posters and other promotional materials.
Reviewed feedback from clients or other stakeholders on existing designs before
making necessary modifications.
Designed new, on-brand visual elements focusing on concept and messaging.
Generated digital image files for use in digital and traditional printing.
Selected colors and themes while adding functionality to create new designs.
Developed, designed, laid out and produced variety of technical illustrations for
brochures, banners and signs.
Submitted design ideas to plan projects with customers and managers.
Directed advertisement, banner and signage projects from concept to final delivery.
Worked with customers to present mockups and collect information for adjustments.
Created corporate brands by designing cohesive looks between logos and letterheads.
Developed engaging marketing and promotional advertisements to generate sales
revenue and grow customer base.
Prepared branding packages for point of sale displays, promotional materials and
product packaging.
Consulted with clients to define design requirements and manage product
development projects.
Created personalized portfolio designs according to rigorous client specifications.
Designed interactive graphics for licensed products on compatible consumer
platforms.
Formatted print and web application designs for projects with varying specifications.
Maintained company websites updating with new products and corporate
announcements as necessary.
Used Corel Draw to create images and layouts.
Administrative Assistant
Jan 2014 to Dec 2014
Doreenscent Computer Services Ltd. － Effurun, Warri, Nigeria
Provided administrative support to the executive team, including scheduling meetings
and managing calendars.
Organized and maintained filing systems for physical and electronic documents,
ensuring accuracy and confidentiality of records.
.
Greeted visitors in a professional manner, responding to inquiries and directing them
to appropriate personnel.
Composed letters, memos, reports, emails, presentations and other written
correspondence as required by management staff.
Managed incoming calls while providing information or transferring callers to
appropriate personnel.
Maintained office supplies inventory by checking stock to determine inventory level;
anticipating needed supplies; placing and expediting orders for supplies.
Ensured efficient operation of office equipment such as printers, copiers and fax
machines.
Coordinated mailings including sorting mail, preparing packages for shipping via
courier service or postal service.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Processed invoices for payment using accounting software applications.
Conducted research online utilizing search engines such as Google or Yahoo!.
Scheduled appointments between clients and customers and internal staff members.
Developed project plans for various tasks assigned by upper management.
Computer Operator
Aug 2010 to Sep 2011
What Next Cafe － Ojo, Lagos, Nigeria
Installed, configured and maintained computer hardware and software systems.
Monitored system performance, analyzed problems and provided solutions to
technical issues.
Provided user support for all system applications and hardware components.
Performed data entry tasks, including updating customer information in databases.
Developed scripts for automated processes such as backups and disk imaging.
Tested network connections to ensure proper functioning of the system.
Implemented security measures to protect data from unauthorized access or
modification.
Created detailed reports on system usage, performance metrics and other related
data points.
Education and Training
NYSC Certificate, National Service
National Youth Service Corps (NYSC) － Elleman, Jigawa State, Nigeria.
Feb 2020
Bachelor of Science, Geology
Federal University of Petroleum Resources
Nov 2018
－
Effurun, Delta State
Senior Secondary Certificate (SSCE)
Federal Government College － Ijanikin, Lagos, Nigeria.
Aug 2010
First School Leaving Certificate
Uncle Sam's Academy － Sabo Ojo, Lagos, Nigeria
Aug 2003
References
References available upon request.
