Eileen Cloete

Mrs E.L. Cloete 14 Olive Close Wellway Park East Durbanville 7550 Contact no: - E-Mail:-Curriculum Vitae Personal Details Identity No: Marital status Nationality Languages Summary of qualifications skills Summary of expertise and experience Experience History 2000-July 2006: Netcare Kingsway Hospital: - Married South African English & Afrikaans  General Nursing Diploma  Diploma in Medical & Surgical Nursing Science (Critical Care Nursing- Nephrology)  Bcur I et A (1st year)  Basic Ambulance Assistant Certificate  Fundamentals in Emergency Nursing  Advanced Pediatric Life Support  Advanced Cardiac Life Support During my nursing training in KZN I used to work voluntary on the ambulances for Netcare 911 Worked as stock controller in 1999 at St Augustines Trauma ICU while I waited to continue my training in General Nursing. I was the head 1st aider for the Amanzimtoti Rugby club in 2005 During junior high school I used to work as a volunteer in Hester Malan Hospital in Douglas-Northern Cape I have also had the opportunity to do a flight for Red Cross Air Mercy Services Completed my training in General Nursing and worked as a Professional Nurse in the Trauma & Emergency Department after qualifying. August 2006 – May 2009: Morningside Mediclinic Professional nurse in the Trauma & Emergency Department. June 2009 – May 2014: Fresenius Medical Care Professional Nurse at Morningside Kidney & Dialysis Centre. Professional Nurse at Durban Kidney & Dialysis Centre. Professional Nurse and Assistant Manager at Panorama Kidney & Dialysis Centre. • • • • • • • • • • • • • • • Providing kidney dialysis to patients in Renal failure Providing emotional support to patients and their families Developed patient care plans, including assessments, evaluations, and nursing diagnoses. Helped physicians examine and treat patients by assisting with instruments, injections and suture removal. Ensured efficacy of treatments through monitoring of treatment regimens. Achieved departmental goals and objectives by instituting new processes and standards for in-patient care. Participated in unit based Quality Assurance Program. Recorded patients' medical history, vital statistics and test results in medical records. Trained students to provide top-quality patient care. Educated patients about their treatments. Maintained all confidential personnel files, licensing and CPR compliance records. Organized, updated and maintained over 30 patient charts. Drew blood and sent specimens for laboratory testing. Provided necessary health education training for patients. Maintained patient privacy and confidential patient information. Page 1 of 4 Ms E.L. Cloete 14 Olive Close Wellway Park East Durbanville 7550 Contact no: - E-Mail:-• Utilized strong assessment skills to determine necessary patient care. Acted as patient advocate and implemented total patient care as part of a nursing team covering 20 high acuity patients per shift • Worked as part of team to execute proper care of body mechanics and safety of patients • Served as a liaison between patients and physicians to assist patients in understanding their treatment plans. • Instructed patients and family members on proper discharge care. • Oversaw implementation of patient management plans. • Tested patients' blood glucose levels. • Obtained vitals for a floor of 48 patients per shift. • Provided quality nursing care in accordance with resident care policies and procedures. • Measured urine specimens and delivered them to the laboratory. • Provided caring companionship to elderly and developmentally disabled patients. • Monitored patients with acute and chronic conditions • Provided treatment within scope of practice as defined by state law. Professional Nurse at the semi-acute ward, assisting patients with rehabilitation post trauma and/or cerebral insult. • April 2014 – June 2014: Tygervalley Semi-acute Rehabilitation Hospital June 2014-June 2015 Unit Leader at Melomed Gatesville Renal Unit. July 2015 – July 2017 Clinical Auditor at Genesis Medical Scheme  Auditing and retrospective review of hospital accounts - rejection of nonchargeables, ensuring that treatment/ procedure corresponds with authorization, ICD10's and CPT's  Auditing of hospital related accounts - ensuring that billing rules are applied, treatment/procedure corresponds with authorization, ICD10's and CPT's/tariffs  Generating and emailing rejection advices to hospitals  Liaising (telephonic & e-mail) with service providers regarding rejections or required amendments in terms of billing and billing rules.  Obtain clinical information or motivation letters from service providers when required.  Presenting cases to the Medical Advisor.  Liaising with members as required  Monthly savings report to management 1. 2. 3. 4. 5. 6. Educational Qualifications Degree/Diploma Institution General Nursing Science Netcare Training Academy Basic Ambulance Assistant Academy of Emergency Medical Training Paediatric Advanced Life SupportAcademy of Advanced Life Support Advanced Cardiac Life Support Academy of Advanced Life Support Fundamentals in Emergency Mediclinic Nursing Diploma in Medical & Surgical University of Cape Town Nursing Science (Critical Care Nursing-Nephrology Additional information Year Completed- I am a hard worker and a fast Page 2 of 4 Mrs E.L. Cloete 14 Olive Close Wellway Park East Durbanville 7550 Contact no: - E-Mail:-learner. I take initiative and work well under pressure. I can work well on my own as well as in a team. I am loyal and trustworthy and nursing is my passion. I welcome new challenges. References Dr. A Maharaj Emergency Medical Officer Cell:- Dr. LA de Kock Tel:- Mr. C Botha Spokesperson for Netcare- Mr. A Boshoff Assistant Unit Manager Morningside Kidney Dialysis Centre- Mrs. M Abrahams Regional Manager (Fresenius Medical Care- Mrs. H Van Niekerk Regional Manager (Fresenius Medical Care- Sr J Visser Unit Manager Panorama Kidney Dialysis Centre Sr R. Samaai- Sr S. Viljoen- Mrs E Homan- Genesis Medical Scheme To whom it may concern Page 3 of 4 Ms E.L. Cloete 14 Olive Close Wellway Park East Durbanville 7550 Contact no: - E-Mail:-I have a post basic diploma in Critical Care Nursing with Nephrology Specialization and 16+ years’ experience in effectively managing staff and patients. I am a highly skilled, goal driven professional, passionate about delivering quality healthcare to patients and the necessary leadership skills to inspire other staff members to strive to deliver above standard levels of service. In my role as Unit Leader at National Renal Care it was expected of me to manage the largest dialysis centre in the Western Cape effectively. Problem solving and crisis management. Reporting to directors on a monthly basis with regards to patient stats and treatment outcomes. I was also responsible for maintaining the Unit budget. Staff scheduling and liaising with the Nephrologist with regards to patient treatment outcomes and planning the best treatment plan for every patient by interpreting their blood results and physical condition. I also have experience in Hemodialysis as a floor practitioner and mentor. Providing Hemodialysis to patients with End Stage Renal Disease. Educating patients with regards to their treatment and access care. Training nursing staff in optimal dialysis practices and cannulation techniques. I have 8 years Emergency Nursing experience. Providing Emergency Medical treatment to patients in the Emergency Centre where I had to think on my feet and work well in a team and also independently. I have the ability to create strong trusting relationships with service providers and doctors. In short: I am a client focused Professional Nurse with 16+ years of providing nursing care to those in need. Solid understanding of the importance of loyalty, trustworthiness, reliability and empathy. Sincerely, Eileen Cloete -- Page 4 of 4