Egenia T Machinga

EGENIA TINOTENDA MACHINGA 3682 Mainway Meadows, Harare Zimbabwe - - LinkedIn: https://www.linkedin.com/in/egeniatee-t-2a- PROFESSIONAL EXPERIENCE City Parking2021 – 2022 IT Attaché Provided helpdesk and IT support, improving troubleshooting efficiency. Assisted in networking and system administration, ensuring seamless operations. Conducted system documentation and testing, identifying potential vulnerabilities. Led security policy updates, enhancing company compliance and cybersecurity posture. Researched and proposed new technologies, fostering innovation and process improvement. Collaborated with teams to resolve IT issues, demonstrating strong teamwork and communication skills. TM Pic n’ Pay 2019 Till Operator Assisted customers with payment processing and issue resolution, improving customer satisfaction. Maintained accuracy in transactions, demonstrating attention to detail. Worked in a fast-paced environment, enhancing problem-solving skills. Deetech Printers 2018 Typist and printing assistance Designed graphics and digital prints, developing creative problem-solving skills. Assisted in document processing and data entry, ensuring high accuracy. Provided customer support, strengthening communication and interpersonal skills. EDUCATION Harare Institute of Technology 2019 – 2023 1. Bachelor of Technology in Information Security and Assurance 2. Certificate in Higher and Tertiary Education (Information Security and Assurance) Zengeza High School - point including mathematics and computer science. TECHNICAL SKILLS Software Testing & Quality Assurance Cybersecurity & Risk Assessment Network Security Auditing Manual & Automated Testing Python for Security Automation Kali Linux Security Tools System Documentation & Compliance SOFT SKILLS Strong Analytical & Problem-Solving Skills Attention to Detail (critical in identifying vulnerabilities and errors) Excellent Communication & Collaboration Adaptability & Quick Learning Time Management & Organization HTML, CSS, JavaScript (Basics) Responsive Design Concepts Git & GitHub (Introductory use) Basic Web Debugging Tools (DevTools) HOBBIES Volleyball Reading security blogs and tech articles Exploring new technologies Attending tech and cybersecurity events REFERENCES 1. City Parking Mr. Chimhungwe, IT Officer :-, 2. TM Pic n’ Pay. Mr. Mutandagayi, Branch Manager :- 3. Deetech Printers Mr. Mafasa, Manager : -