Egbu Chijioke John

PROFESSIONAL SUMMARY

Egbu Chijioke John is a results-driven ERP and Digital Solutions Consultant with a strong background in enterprise systems implementation, social media strategy, and web design. His expertise lies in streamlining business operations using technology, from automating workflows with ERP tools to driving digital marketing campaigns that deliver measurable ROI.

Chijioke blends technical expertise with creative strategy, enabling him to provide tailored digital solutions that enhance efficiency, engagement, and profitability. He is experienced in remote team collaboration, client-focused consultation, and data analysis, making him an asset for businesses seeking scalable digital growth.

CORE COMPETENCIES & SKILLS

• Specialized in Zoho ERP implementation and customization.
• Automates workflows and integrates ERP, CRM, and marketing tools for streamlined business operations.
• Experience managing technical documentation and support for ERP systems.

• Advanced proficiency in Microsoft Excel and Power BI.
• Designs insightful dashboards and performance reports that drive decision-making.

• Expert in Facebook & Instagram Ads, including budgeting, targeting, and optimization.
• Executes full-funnel marketing campaigns across social media, Google Ads, and email platforms.
• Skilled in influencer collaborations, community management, and hashtag optimization.
• Uses analytics tools to evaluate engagement, reach, and ROI.

• Designs responsive, user-friendly websites and eCommerce platforms using WordPress.
• Conducts SEO optimization, landing page development, and chatbot/live chat integrations to improve customer experience.

• Builds automated workflows to improve customer retenton and sales.
• Experienced with campaign segmentation, A/B testing, and list management.

• Efficient in tools like Zoom, Trello, Slack, and other remote collaboration platforms.

PROFESSIONAL EXPERIENCE

Instructor (Jan 2023 – Present)

• Trained teams in ERP implementation and digital marketing best practices.
• Managed multi-brand social media campaigns focused on strategic growth.
• Led Zoho ERP customizations tailored to specific business workflows.

IT Support Associate (Jul 2022 – Jan 2023)

• Built dashboards and reports using Excel and Power BI.
• Maintained documentation for operations and ERP processes.
• Launched and optimized Facebook & Instagram ad campaigns.
• Designed targeted email marketing flows and Google Ads campaigns.

Technical Staff & Digital Marketing Designer (Jan 2022 – Jun 2022)

• Designed, built, and maintained multiple websites, including eCommerce stores.
• Integrated live chat and chatbot features to improve customer engagement.
• Produced marketing reports and improved ad campaign effectiveness.

• ERP: Zoho ERP, CRM platforms
• Marketing & Ads: Facebook Ads Manager, Google Ads, Mailchimp, WhatsApp for Business
• Web Design: WordPress, Elementor, WooCommerce
• Analytics: Power BI, Excel, Google Analytics
• Design: Canva, Adobe Illustrator (basic)
• Collaboration Tools: Slack, Zoom, Trello, Google Workspace, Zoho Workplace

• 🏅 Promising Young Digital Team Member of the Year – Olivet Cloud Solutions (2024)
• 🏅 Best Junior Graphics Designer – Olivet Cloud Solutions (2023)