Egbeji Chizoba
-,-17 Onyeike of 96 Portharcourt road, Aba. Abia state. Nigeria
VIRTUAL ASSISTANT
Diligent and adaptable virtual assistant with a strong commitment to delivering exceptional service and
support. Eager to apply strong communication, organizational and problem-solving skills to streamline work
processes by focusing on delivering top-notch client support and developing relationships to ensure client
loyalty and team/ organization growth. Quick learner with a high driven approach to mastering new
technologies and tools.
KEY COMPETENCIES
Social Media Management
Appointment Scheduling
Market Research
Airbnb Management
Email Management
Lead Generation
Communication
Client Relations skill
Operations management
PROFESSIONAL EXPERIENCE
Erhun Omoredion Clothing and Fashion
Feb 2021 - Nov 2023
Virtual Assistant
Collaborated with cross-functional teams to escalate and resolve complex problems and approached
challenges with a positive and creative mindset, finding innovative ways to streamline operations, enhance
productivity, and overcome obstacles. Worked effectively in providing valuable insights and
recommendations.
Roles:
Employed knowledge of communication and work space management tools such as Zoom, Loom, Hubspot,
Slack, Calenderly, Trello, Google Suite to streamline workflow.
Strong verbal and written communication abilities to interact effectively with clients and team members.
Prioritized tasks, managed deadlines and optimized time allocation for effective workflow management.
Employed skills in managing and organizing schedules, appointments, meetings, maintaining and updating
calendars.
Carried out research on market trends.
Processed orders, returns, and exchanges efficiently, ensuring a seamless customer experience.
Vacation Stay Rentals
Jun 2020 - Jan 2021
Virtual Assistant
Streamlined day-to-day operations, improved guest communication, and contributed to creating a positive
experience for visitors.
Roles:
Responded to customer inquiries via phone, email, and live chat, addressing concerns and providing
accurate information.
Mendel Group
Mar 2020 - May 2020
Virtual Administrative Assistant
Maintained databases and organized data, scheduled and coordinated appointments and meetings,
assisted with event planning and logistics.
Roles:
Performed basic bookkeeping tasks, such as expense tracking.
Screened and directed phone calls and visitors.
Assisted with onboarding new employees.
Handled confidential information with discretion.
Prepare and edit documents, reports, and presentations.
Handle incoming and outgoing mail and emails.
EDUCATION
Abia State University
Bachelor of Science, Human Anatomy
Coursera
Technical Support Fundamentals
