Efraem M. Ramos
Block 3, Lot 20 Sitio Mendez, Baesa Quezon City
Philippines,
Mobile No.: -
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PERSONAL INFORMATION
Permanent Address
Birthdate
Birth Place
Height
Weight
Sex
Civil Status
Religion
Nationality
: Block 3, Lot 20 Sitio Medez, Baesa Quezon City, Philippines
: July 20, 1988
: Quezon City, Philippines
: 5’7”
: 150lbs
: Male
: Married
: Roman Catholic
: Filipino
BENEFICIARY
Beneficiary Name
Relationship
Permanent Address
Tel. No.
: Prescilla A. Ramos
: Mother
: Block 3, Lot 20 Sitio Medez, Baesa Quezon City, Philippines
: -
DEPENDENTS:
Father: Constancio H. Ramos
Birthday: July 27, 1961
Birth Place: Sta. Cruz, Laguna
Occupation: none
Mother: Prescilla A. Ramos
Birthday: March 5, 1960
Birth Place: Lubao, Pampanga
Occupation: Housewife
CHILDREN
Daughter: none
Birthday:
Birth Place:
Civil Status:
Occupation:
BROTHERS / SISTERS
Sister
: Camille R. Manalo
Birthday: September 29, 1989
Birth Place: Quezon City
Civil Status: Married
Occupation: Purchasing
Sister
: Joy M. Ramos
Birthday: December 12, 1993
Birth Place: Quezon City
Civil Status: Single
Occupation: none
Sister
: Aira May M. Ramos
Birthday: February 7, 1998
Birth Place: Quezon City
Civil Status: Single
Occupation: Fresh Graduate
EDUCATIONAL BACKGROUND
Elementary
School: GSIS Elementary School
Address: GSIS Village, Quezon City, Philippines
Secondary
School: J.P. Sioson General Hospital and College Inc.
Address: Bago Bantay, Quezon City, Philippines
Year [From] - [To]
June 1995 – Mar 2011
June 2001 – April 2005
College
Course: Bachelor of Science in Hotel and Restaurant Management
School: Doctor Carlos S. Lanting College
Address: Tandang Sora, Quezon City, Philippines
June 2007 – May 2011
EMPLOYMENT HISTORY
Position: Restaurant Manager
Company: Kuya J Restaurant, iKitchen Inc.
Address: 1890 Paz Mendoza Guazon St., Otis, Paco Manila, Philippines
Date: December 2015 to present
Job Description / Duties and Responsibilities:
Responsible in achieving target sales and profitability of assigned restaurant.
Prepares budget based on company targets, expenditure targets and revenue projection.
Analyzes profit and loss statement and identifies root causes of variances and opportunities to
improve performance.
Responsible in achieving set targets for Quality Management System.
Plans programs and strategies, and directs over – all operations to promote customer goodwill and
achieve the sales target of the restaurant on a monthly and yearly basis.
Implements measures to maintain quality food and service standards in the restaurant and correct
non – conformance with set standards.
Manages the resources of the store (manpower, machine, method, materials and money) and
monitors cost to ensure maximum utilization of resources and optimum operations efficiency
Executes crisis prevention and management protocols.
Responsible in the delivery of the Truly Heart Warming Experience within the assigned restaurant.
In charge of managing customer complaints and service recovery on his/her assigned restaurant.
Builds and maintains strong positive relationship with guests and other stakeholders.
Builds and maintains strong positive relationship with the community.
Ensures that all local store programs (activities, paraphernalia and point – of – purchase) will
enhance brand equity.
Position: Assistant Restaurant Manager
Company: Kuya J Restaurant, iKitchen Inc.
Address: 1890 Paz Mendoza Guazon St., Otis, Paco Manila, Philippines
Date: August 2015 to November 2015
Reason for Leaving: promoted as Restaurant Manager
Job Description / Duties and Responsibilities:
Ensures that the store is in full compliance with local health and other government requirements.
Responsible for Inventory Management. Ordering Food, Non food supplies. Overseeing stock
levels (Target Stock).
Responsible in the delivery of the Truly Heart Warming Experience within the assigned
restaurant.
In charge of managing customer complaints and service recovery on his/her assigned restaurant.
Recruiting and training Team Members.
Responsible for Manpower Scheduling.
Position: Dining Supervisor
Company: MESA Filipino Moderne
Address: Greenbelt 5, Makati City, Philippines
Date: January 2015 to June 2015
Reason for Leaving: I left because of personal circumstances/problems.
Job Description / Duties and Responsibilities:
Ensures that guests have a pleasant and memorable dining experience.
Provides clear roles and responsibilities to frontline team members
Positions and re – positions team members effectively.
Provides specific and timely feedback (positive and corrective).
Provides coaching to enable the team members to achieve shift goals.
Assesses speed of service on a regular basis. Implements zoning. Coordinates with the production
area the flow of guests.
Position: Restaurant Management Trainee
Company: Ikkoryu Fukuoka Ramen Inc.
Address: Bonifacio High Street, Taguig City, Philippines
Date: August 2014 to December 2014
Reason for Leaving: Looking for a better job opportunity.
Job Description / Duties and Responsibilities:
Provides excellent customer service.
Designates roles for front of the house.
Managing front of the house for an entire shift.
Responsible for Inventory Management. Ordering of supplies.
Scheduling.
Position: Server/Bartender
Company: SUMOSAM
Address: Rockwell Powerplant, Rockwell Dr. Makati City, Philippines
Date: June 2012 to November 2013
Reason for Leaving: For career growth.
Job Description / Duties and Responsibilities:
Performs a variety of tasks, from preparing the food, stocking supplies, serving, charging people
for their food, handling cash, credit cards, and a cash register, cleaning tables and counters,
resetting tables, greeting customers and answering questions.
Preparing alcoholic or non-alcoholic beverages for bar and patrons. Interacting with customers,
taking orders and serving snacks and drinks. Assessing bar customers' needs and preferences and
making recommendations.
Position: Sales Consultant
Company: Marks & Spencer
Address: Rockwell Powerplant, Rockwell Dr. Makati City, Philippines
Date: July 2011 to November 2011
Reason for Leaving: There was a change in Management Team so I decided to explore a different path.
Job Description / Duties and Responsibilities:
Develop and attain customer experience and sales objectives.
Handle service inquiries from customers.
Provide efficient, courteous customer service and assist in all aspects of product offerings and
services.
SPECIAL SKILLS / INTERESTS
Skilled in managing the hospitality and culinary aspects
Ability to monitor and control FOH and BOH operations
Cost controlling and setting budgets (Profit and Loss)
Computer Literate, Good Communication, Creativity
Ability to Work Under Pressure, Decision Making, Time Management
Excellent in Guest Services
Self-motivation, Conflict Resolution,
Leadership, Adaptability, Outgoing and a Good Team Player
Good Long-term Memory
Bar tendering, Cooking (Sushi, Sashimi, Japanese Food)
Collecting Anime Manga Toys and Video Games
Mountaineering such as Backpacking and Hiking, Rock Climbing and Rappelling
Community Advocate ( SamaLahat Group)
Social Hobbies such as Mentoring and Coaching
CHARACTER REFERENCES
Ms. Jane Lorgonio
Multi unit Manager, Kuya J Restaurant
iKitchen Inc, Otis Manila
-
Mr. Rylan Emendo
Senior Restaurant Manager KFC
SM Megamall Bldg A Ortigas City
-
Ms. Judelyn Dela Pena
Dining Supervisor
Mesa Filipino Moderne Greenbelt 5, Makati City
-/-
