NKECHI PRECIOUS EFIFIE-(-
PROFESSIONAL SUMMARY
Results-driven sales support and customer success expert with 5+ years of experience driving
revenue growth and ensuring customer satisfaction. Proven ability to streamline administrative
tasks and leverage expertise to drive business growth. Dedicated to delivering excellence in
fast-paced environments.
WORK EXPERIENCE
Client Success Representative
White Horse Limited -)
- Facilitated smooth onboarding processes for new clients, ensuring seamless integration into
systems and services
- Managed client relationships through proactive communication and strategic account planning
- Developed and executed over 20% high-quality cold email campaigns tailored to client needs
and objectives
- Built and maintained contact lists using tools like Apollo and LinkedIn Sales Navigator
- Generated leads and set sales meetings, nurturing warm prospects and identifying new
potential sales outlets
- Designed customized strategies to align with client goals, driving success and achieving
measurable results
Administrative/Project Manager Assistant
Nigeria LNG (2023-Present)
- Coordinated and scheduled meetings, workshops, and field visits, managing all logistical
arrangements
- Facilitated communication between project stakeholders, including government agencies and
community groups
- Provided exceptional administrative support to project managers and team members
SKILLS
- Strong communication and writing skills (Advanced)
- Proficient in CRM software and sales/lead generation tools like Apollo, LinkedIn Sales
Navigator, and Smartlead (Intermediate)
- Proven project management and organizational skills (Advanced)
- Strategic thinker with ability to design and implement effective cold email strategies
(Intermediate)
- Experience identifying and capitalizing on upsell opportunities (Beginner)
- Proficient in Microsoft Excel and Google Documents (Intermediate)
EDUCATION
Bachelor of Science in Political Science
University of Nigeria Nsukka, Nigeria -)
CERTIFICATIONS
- Administrative Assistant Certification, Coursera
- Virtual Assistant Certification, Alx Africa
- Customer Support Certification, Digital Witch Academy
- IT Support Certification, Digital Witch Academy
- Project management, Simplilearning
