Edyanoli Quintero

EDYANOLI QUINTERO CURRICULAR SUMMARY CARACAS-VENEZUELA Explore my strengths and talents as an individual, establish relationships with colleagues and acquaintances that allow me to grow as an individual and contribute to the community in an original and meaningful way. WORK EXPERIENCE ACADEMIC TRAINING. 2016 Graduated from TSU in Hospitality and Tourism. University CUC, Caracas. 2021 MONTH OF SEPTEMBER– CURRENT AD Checking Support -Yalwa- AD Support Data Entry. 2021 MONTH OF FEB– CURRENT Virtual Assistant -OrdersHub - the QR code ordering system Data Entry. - Graduate of Chef of International cuisine. High Email and calendar management. Training Educational Institute 2021 MONTH OF MAY – AUGUST - Business Administration Studies, Augustana Virtual Assistant - AXE Realty Collage, Nairobi-Kenya-Africa. Cold calls. Data Entry. - Bachelor of Science, School El Alba Caracas Email and calendar management. Appointment Setter. Designing and ordering business cards for you and other agents in your team. Entering new member data into our database and spreadsheets. 2021 MONTH OF APRIL – MAY Virtual Assistant - Remax Real Estate Cold calls. GET IN TOUCH. Telephones: Cell:-/- Appointment Setter. Entering new member data into our database and spreadsheets. 2021 MONTH OF FEB – JUN Skype ID: Evdvq14 Virtual Assistant - eXp Realty (Real Estate) ZOOM ID:- Cold calls. E-mail:- Data Entry. Google Sheets. Online Research. Email and calendar management. Ability to multi-task. Entering new member data into our database and spreadsheets. CORE SKILLS. - Appointment Setter -Data Entry - Cold calling - Outbound and Inbound calling. - Emailing. - Ability to multi-task - Sending out a high-profile resume for call centre, and digital marketing Jobs - Basic layout and design Appointment Setter. Designing and ordering business cards for you and other agents in your team. - MONTH OF MAY – DICEMBER Digital Advertiser. Aim High Marketing Group. Ability to multi-task Performed Ad Check for generated content Entering new member data into our database and spreadsheets Enjoys working on social media with a positive, friendly attitude Experience with Canva Eye for design Highly experienced in Facebook, Instagram and Google advertising - MONTH OF MAY - JANUARY Remote Quinn Insurance.Caller, Multitask Outbound and Inbound calling. Respond to complaint,Cold call,Appoimet Setter. 2021 MONTH OF APRIL – FEBRUARY Customer Service. ADT Security Company (Security Alarm and Camara System) Outbound and Inbound calling. COURSES. 2018 Tía Chepa Intensive Baking Course 2018 Intensive Course of Cookie Decoration Cake Luis Flores (Baking) 2013 Nutrí Services Diet-2024 (Food Hygiene Handling) 2012 R Image 101 (Marriott International Training and Development) 2012 Ready, Set, Go (Wow and Resolve) 2011 In the Beginning (Marriott Lodging Training and Development) 2010 MarriottInternational Green Meetings 2010 Event Planning Standars 2010 Marriott Wedding Planner Program 2010 Management Orientation 2009 Essential Skills (Certificate for Supervisors and Managers). 2009 II Mexican Cuisine Gastronomic Week 2009 IV Cultural and Gastronomic Festival of India 2008 Food Allergen Training. 2008 Great Food, Safe Food (Food Handling Certificate). 2007 ServSafe Certification (Food Handling Certificate). 2007 In the Beginning (Marriott International Training and Respond to complaints, Cold call, Appointment Setter. - MONTH OF FEBRUARY – MAY Operations and Call Center .Escalabeds Groups.(Office and Remote) Escalabeds is a global bed bank with personalized service and high standards. Prioritize problems Call center Monitoring of standards and processes of areas Respond to complaints, reservations, exemptions, payments, etc., both for clients and suppliers from all over the world. Customer service chat. - MONTH OF NOBEMBER - FEBRUARY Call Center Operator. Say Call Center 2021,C.A. Provide a centralized telephone service to the company Provides support for the daily operations of the company In charge of establishing relationships between the user and the company for the benefit of both. Appoimet Setter. Working with Health Insurance(American Income Life) Cold call - MONTH OF JUNE - FEBRUARY Reception Coordinater Eurobuilding Hotel. Development). Welcome the Guest and Check In and Check Out. 2006 Bakery and Pastry, Héctor Talavera. Guarantee the guest a stay at the Hotel. 2005 French Cuisine, Juan Carlos Fernández Give information about the cost of rooms. 2002 Micro Computes & Windows, Ms-Excel 2000 Essentials, Make Reservations. Ms-Word and Power Know the Rates Point. Know the departments that work together. - Advanced English Studies, The Language Center Provide all kinds of hotel information. LTD, Nairobi-Kenya, Africa. Invoice all the drinks and services that the guest has consumed. KNOWLEDGE. Tourist information and services information work, foreign currency exchange, etc. Understand the guest's needs. Software: Word for Windows, Excel for Windows, Power Point for Windows, Internet Explorer, Opera System, Juniper System, Any desk, Team Viewer, Zoiper, 8×8, Hub Spot, CRM software, Canva, Stratus MLS, Collab, Follow Up Boss, - MONTH OF JUN-MAY Administrative Assistant (Technical 3) Public Defense Support a legal corporate department or law firm exclusively. Additional responsibilities include assisting attorneys with client call selection, business correspondence preparation, and dictation transcription. Excellent computer, communication, and writing skills. Understand local and state or provincial regulations regarding filing and discovery filing formats, timelines, and filing requirements; Know the judicial structures, vendors and other legal resources Have a basic knowledge of legal terminology. - MONTH OF NOVEMBER-JUN Events Coordinator .Renaissance Hotel and Spa Caracas La Castellana My + Plus Leads, SkySlope, DocuSign. Slack. LANGUAGES. Interpret the client's needs and be able to materialize them to guarantee that the meetings, conferences, launches and celebrations are executed in the most efficient and fluid way possible. Planning and execution of the event, then I followed up and evaluated the organization and completion of my event. Managed the performance index of employees, helped their training and English language proficiency. (Talk, read and write). operation, for event improvements. Support the Manager in his functions and sometimes he would substitute for events when he was not or was out on courses. I HAVE -PC / Laptop with headset. - Windows 10 64-bit operating system, x64-based - MONTH OF SEPTEMBER-OCT Kitchen Supervisor .JW Marriott Caracas El Rosal. processor Plan menus. In places where menus change significantly on a daily basis. '-20.0 GB Responsibilities include supervising cooks and kitchen assistants, and ensuring - Stable Internet. that all employees adhere to health and safety standards. Interview, hire and fire - Smartphone kitchen staff. - Commitment, responsibility, respect and honesty. Organization and rotation of the entire food inventory, and keep track of the inventory Investigate and resolve customer complaints about food quality or service. Meeting with employees to ensure that these situations will be avoided in the future.