EDWIN
SALAMANCA
E-COMMERCE SPECIALIST
ABOUT
I am an E-Commerce specialist that will help you reach
your business goals through the learning and work
experiences I've gained.
PROFESSIONAL
SKILLS
Product Research
Customer Service
Inventory Management
Product Listing
Supplier Sourcing
Keyword Research
Graphic Design
PERSONAL SKILLS
Creative spirit
Reliable and professional
Organized
Time management
Team player
Fast learner
Motivated
WORK EXPERIENCE
CUSTOMER SUCCESS EXECUTIVE
FailityBot | Jun 2021 - Present
Provide technical support and ad-hoc training to customers who use
the company’s product, replying to inbound queries.
Ensure customers remain satisfied with the product by educating them
about functional capabilities and possible upgrades.
Aid with the development and improvement of the product by
gathering feedback to identify recurring issues and addressing these
with the product manager.
Maintain excellent service standards, going above and beyond to
ensure customer satisfaction and retention
EDUCATION
BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING
Nueva Ecija University of Science and Technology | 2002 - 2007
CONTACT
TRAINING
P: -
E:-Skype ID: live:esalamanca85
AMAZON CENTRAL VIRTUAL ASSISTANT MASTERCLASS
Amazonation.ph | Jun 2021
SOCIAL
https://www.facebook.com/edwin.salamanca.549
https://linkedin.com/in/edwin-salamanca
Founded by the Amazon Queen, Amazon Account Manager, Coach Lish Aquino
Product & Keyword Research
Supplier Sourcing, Product Listing
Inventory Management, Amazon Sponsored Ads
Amazon Seller Central Account Management
SHOPIFY VIRTUAL ASSISTANT
Filipino Virtual Assistant
Business Planning
Product Research
Supplier Research, and Sourcing
Price and Digital Marketing
Product Listing, Store Set-Up & Design
Order fulfillment, and customer service
