Edwardson Sarmiento

My name is Edward well just to let you know my heart skipped a beat when I saw your job posting, I am very excited to be a part of your company. I am very qualified with the job posting since I have all the experience needed. i have 3 years experience as a customer service I handle Inbound and Outbound calls, provide retention and sales.

I am very comfortable working with

• Sales Call

• Customer Satisfaction

• Customer retention

• Billing

• Shipping

• Tracking

• Order Management

• Account Management

• Refunds and Disputes

• Escalation

• Product Knowledge

• Bank Verification

• Employment Verification

• Converting Leads into Sales

• SEO

• Social Media Management

• FB and IG Ads

• Google Adsense

• Photo and Video Editing

• Dropshipping

Some of the softwares I know are the ff

• Microsoft Office (Word, Excel, PP)

• Wordpress

• Amazon

• Ebay

• Shopify

• Oberlo

• Gsuite

• Epic

• OMX

• Zendesk

• Mailchimp

• Adobe Photoshop

• Adobe Audition

• Sony Vegas

• Zoiper

• Workday

• Vicidial

• BlueInk

• Livevox

• Anydesk

• Teamviewer

I will give you all the knowledge that I have to help you with your business I am currently looking for a full time position and be a part of your family long term. Let me know whats the next step of the process.