EDWARD Z. ESTANISLAO
#10 Sta. Maria Compound Burgos Rodriguez, Rizal
(--OBJECTIVE
Seeking a challenging opportunity where I will be able to utilize my strong communication
proficiency, previous work experiences, and exceptional people skills, which will allow me to
grow personally and professionally and also be beneficial to the company.
PERSONAL INFORMATION
Age:
28 years old
Birthdate:
September 15, 1991
Birthplace:
Rodriguez, Rizal
Civil Status:
Married
EDUCATION-
ST. JOHN BOSCO IAS
BS Hotel and Restaurant Services
College Undergraduate
2004 –2008
ROOSEVELT COLLEGE RODRIGUEZ HIGH SCHOOL DEPARTMENT
High School Diploma
-
ROOSEVELT COLLEGE RODRIGUEZ ELEMENTARY DEPARTMENT
Primary Education
JOB HISTORY
Customer Contact Channels/Everise
Quality Assurance Analyst
November 2018 - Present
Concentrix Daksh (formerly IBM Daksh)
Business Excellence/Risk and Compliance Department (Shared services)
Officer-Risk and Compliance
October 2017 – December 2018
FMEA Specialist (Management)
Officer-Risk and Compliance
October 2017 - December 2018
Consumer Collections and Recovery Department
Floor Support/Subject Matter Expert
May 2017 – October 2017
Senior Collections Associate
August 2013 –April 2017
SEMINARS ATTENDED
Leadership Seminars within Concentrix Daksh
ACHIEVEMENTS
2014
• Top Performer given by Project Cardinal
• Overall Top Collector (given annually)
• Top Workout for the months of February, March, April and May
• Top Collector for the months of February, March , April and May-
• Top Performer given by Concentrix Ph (2016, 2017 and 2018)
CHARACTER REFERENCES
Jeromer Taguiam
Operations Manager
Sykes Asia
Ortigas, Pasig City
(-
Harvey De Guzman
Training and Quality Manager
CONCENTRIX
3rd Fl Bldg M, UPA Technohub, Commonwealth
Quezon City
(-
Christian Biag
Training and Quality Assistant Manager
CONCENTRIX
3rd Fl Bldg M, UPA Technohub, Commonwealth
Quezon City
(-
