Edward Robson
$34/hr
My specialty is technical support, network management, and system administration,
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Location:
- San Diego, Ca, United States
- Experience:
- 20 years
Other
About
My specialty is technical support, network management, and system administration, with a strong focus on IT Service Management (ITSM), Active Directory, cloud technologies (Microsoft Azure), and device management (Microsoft Intune).
I'm highly experienced in troubleshooting, optimizing IT infrastructure, and ensuring compliance with HIPAA and DoD security standards. I also have expertise in automation (Microsoft Power Apps, Power Automate), endpoint management, and documentation.
Right now, I'm also working on earning my CCNA certification, which will further expand my networking expertise.
Skills
- Technical Support
- Active Directory
- Cloud & Hybrid Network Operations
- Compliance & Security Standards
- IT Service Management (ITSM)
- Active Directory & Network Infrastructure
- Endpoint & Device Management
