Edward Quedado

As a customer service representative with a decade of experience in the phone, email, and chat support, I understand the importance of excellent customer service in any business. Customers need reliable help to feel heard, understood, and satisfied with their experience.

By providing outstanding customer service, businesses can build trust, loyalty, and positive customer relationships, increasing sales and growth.

My strengths and skills include the following:

-Strong communication and interpersonal skills.

-Ability to work well under pressure and handle difficult customer situations empathetically and professionally.

-Extensive customer service tools and software knowledge, including Microsoft Office, Google Workspace, Slack, Zendesk, and more.

-Ability to adapt to different customer service processes and procedures quickly.

-Strong attention to detail and organizational skills.

-Commitment to providing a positive customer experience.

If you hire me as your customer service representative, you can expect the following:

-Consistent and timely communication with your customers.

-A proactive approach to identifying and solving customer issues.

-An exceptional customer experience that will lead to increased customer satisfaction and retention.

-Improved efficiency and productivity in your customer service operations.

I look forward to showcasing my skills and providing excellent customer service for your business.