Edward Osei Nyarko

Technical support–oriented engineer with a strong foundation in backend development, QA, automated testing, and troubleshooting for a large-scale SaaS property management platform. Experienced in diagnosing complex issues across frontend, backend, and API layers; building automation tools; improving user onboarding; and writing clear technical documentation. Skilled at collaborating with engineering, product, and support teams to enhance user experience and product quality. Now focused on transitioning into non-coding technical roles such as Technical Support Engineer, Support Ops, or Technical Solutions.