๐๐ง Over 10 years improving operations, technical support, and project coordination
๐ก๐ Skilled in data analysis, process improvement, and automation with tools like Excel and Zapier
๐ค๐ ๏ธ Experienced in system migrations, IT inventory management, and team onboarding support
Iโm Edward Joseph, an operations professional passionate about making businesses run more efficiently. I specialize in using data to spot problems, streamline workflows, and support teams across departments. Whether itโs managing KPIs, automating tasks, or resolving IT issues, I bring practical solutions that help companies perform better.
In my recent roles, Iโve worked closely with teams to ensure accurate data, improve reporting, and introduce automation. Iโve led system upgrades, managed IT resources, and supported staff through changes, always aiming to reduce errors and downtime. My background spans technical support, customer service, and operations, giving me a well-rounded view to tackle challenges and improve results.
Iโm motivated by delivering consistent, reliable improvements and supporting teams with clear, data-driven insights. If you want someone who gets things done and makes processes smoother, Iโm ready to help.