Edward A Duarte
Professional experience
Profile
Software Developer for IBM Watson Healthcare infrastructure. Our team focuses on
reducing time to delivery, increasing security, consistency and reliability.
Strong UNIX skills that are able to troubleshoot, performance and tune, automate
environment in order to improve availability, consistency and reliability
Excellent at leveraging programming skills in Ansible, shell script, perl, c, java, c++,
python, swift, objective-c to solve problems, automation and diagnose issue.
Employer History
03/2016 - To date
IBM, United States of America
Commercial Operations I/T Archtitect
Member of the Watson Healthcare Infrastructure team that supports IBM Watson solution in
the healthcare space.
Leveraging and improving Ansible to provide consistent user id administration support for the
the team, streamlining standardized system setup and testing network connectivity.
09/2005 - 02/2016
IBM, United States of America
Team lead at IBM
Have lead a team of 15 unix SA's in supporting CenturyLink contract. Current responsibilities
include Change, Problem and Security via the Lean process. Command and Control team
lead with a GD supported team.
Provide technical guidance in automated fixes and detection of issues.
Root Cause Analysis expert for team and getting problems resolved so issues do not repeat.
Adept negotiator is dealing with client needs and demands.
Team Lead for Command and Control team for a GDF client solution.
Thought leader in performance and tuning within large Unix environments.
Always looking to automate task with scripts and programming languages in order to detect
and standardize environments.
08/2003 - 08/2005
IBM, United States of America
Team lead at IBM / automation specialist
Lead team of Sun Solaris SA's supporting production environment of 400 servers. Created
automation for install, support, troubleshooting of these environments.
11/1999 - 07/2003
US West, United States of America
Lead at Qwest/USWest
Lead team of Sun Solaris SA's supporting production environment of 400 servers. Created
automation for install, support, troubleshooting of these environments.
Resource Manager: Ricky Douglas
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Date: 18-Jun-2018
09/1995 - 10/1999
Pacific Bell, United States of America
UNIX Technical Lead
In a HPUX environment, created automation, tools, scripts for unix support team in order to
install, monitor, troubleshoot environment.
Assignment History
08/2003 - To date
179 months
CenturyLink
Unix Team Lead
Project Description: February 2016 to Present
Software developer for the Watson Healthcare Infrastructure team - we leverage ansible,
bash and other tools to reduce time for delivering a standard and tested env.
October 2013 to January 2016
Team lead for infrastructure team that is responsbile for the delivery of SOE OS builds that
are GSD331 compliant, evaluating new hardware and software, and developing standard
tools and processes for MOP for all SA on the CenturyLink account.
February 2011 to October 2013
Command and control team lead for a GDF delivery team. The team is primarily responsible
for day to day operations for 2000+ servers that include the following OS's: Sun, Linux,
HPUX and AIX. GDF team implements the following:
Problem management
Change implementation
GSD331 compliance
Patching of all servers
Adhoc change requests
Assist with userid administration
Command and control team provides oversight of service delivery for GDF team, quality
controls metrics, system monitoring tools, system telemetry tools, process and procedures,
etc.
January 2008 - February 2011
Team lead for Lean Team delivering service for the Centurylink Account.
The team is primarily responsible for day to day operations for 2000+ servers that include
the following OS's: Sun, Linux, HPUX and AIX. Lean team implements the following:
Problem management
Change implementation
GSD331 compliance
Patching of all servers
Adhoc change requests
Assist with userid administration
August 2003 - January 2008
Team Lead for Sunteam on the Qwest account. Team is responsible for delivering service
on 300 Solaris servers. Team responsibilities include:
Server installation and configuration
VCS installation and implementation
GSD331 compliance
Automation to monitor environment
Assist with userid administration
Day to Day Unix System Administration
Resource Manager: Ricky Douglas
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Date: 18-Jun-2018
Adhoc change request
Key Skills
OS's:
Sun Solaris 2.5.1 - 10
HPUX 10 - 11
Redhat Linux 7, 6
Programming:
Ansible, Bash, Java, C, Korn Shell, unix utilities ( sed, awk, etc. ), perl, cgi, html, tcl,
expect, C++, objective-C, Swift, Ruby, Python and SAS
Team lead skills:
Great communicator, able to lead team to a vision, delegate and follow up in order to
ensure team growth and success, firm believer in documentation in order to ensure
business continuity.
Automation:
Have a clear vision of where waste can lead to opportunity to improve efficiency via
automation. Have implemented a multitude of tools with supporting documentation so
that many processes are repeatable and more efficient. Have created packages for
Solaris and HPUX. Learning Docker and Kubernetes.
Key Courses and
Training
Watson Ambassador
HIPAA Certified
Leveraged Ansible to manage environment.
VCS training
Solaris 10 online courses: dtrace, Solaris 10 difference
Solaris 9 differences
HPUX Fundamentals
HPUX LVM
HPUX Performance and Tuning
HPUX Internals
HPUX Service Guard
Redhat System Administration I
Extensive reading and use of html, cgi, perl, scripting, programming languages, unix
internals, object oriented design, design patterns, java, C, C#, C++,
Presently learning: Swift, Ruby, Python.
Business Leadership Class
Well versed in security and GSD331 audit needs and requirements
Education
Qualifications
Languages
Bachelor's degree in Computer Science and Mathematics
California State University at Hayward, United States of America, 1988
English
Spanish
Resource Manager: Ricky Douglas
Fluent
Good
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Date: 18-Jun-2018