Eduardo Ladringan

For Health Care account, I started as a refund specialist in the billing department last January 2012, where I verify the accounts if the payments are valid for refund and identify payment discrepancies. After that, we will send the invoices to patients or insurance companies. we also adjust and post the payments and apply to different date of services. we also verify the patient's insurance eligibility. and approve patient's prior authorization to ensure accurate information before we proceed in billing the patients. A year later, I was promoted to subject matter expert, were I assist the team with the process workflows and do some administrative tasks such as attendance and monitor adherence. In October 2014, I became a team leader until January 2018 when I left due to the company closed.

I became an Order Management specialist last Nov 2018. I review all the submitted data to us and ensure if they follow the policies and guidelines of the company. We focus more on the billing side were we ensure the invoice presentation is accurate before sending to the clients. we gather and collecting data into our systems, organizing and managing files, analyze reports, ensuring accuracy, collaborate with other departments, we also do month end reports, updating spreadsheets using Microsoft Excel, and retrieving information as needed.