Eduardo Alejandro Munguia Alfaro

Personal Information Eduardo Alejandro Munguía Alfaro Country of birth Birthday Marital Status Nationality Phone number Address ID : : : : : : : Managua, Nicaragua April 23, 1995 Single Nicaraguan- Residencial Praderas de Sandino casa F-S Education University education : Computer Engineering -) Universidad Nacional de Ingeniería (UNI) Highschool education : : Bachelor of Science and Letters Colegio Latinoamericano Obtained certificate : : Communicative English Centro Cultural Nicaragüense Norteamericano. Obtained certificate : : Call Center Training Centro Cultural Nicaragüense Norteamericano Obtained certificate : : Computer Maintenance Universidad Nacional de Ingeniería (UNI) General Objective I am a goal-oriented person who is always looking the opportunity to growth in this life as a person and also in the professional career I am building. Additionally, I am passionate helping others to achieve their goals. EXPERIENCIA LABORAL ➢ Centro Financiero LAFISE June 2015 – August 2015 Responsible for changing computers, installing programs and removing confidential information to install the new operating system. ➢ Concentrix Tech Support November 2019-Dicember 2019 Provide assistance to customers with problems with their electronic items ➢ Ibex Nicaragua January 2020–February 2022 ❖ Help riders and drivers with any inconvenience they may have with a trip in addition to solving any concerns they may have. ❖ Provide money transfer assistance to clients who want to send the transaction domestically or internationally to the destination they need. ➢ WebHelp Nicaragua January 2022–Currently ❖ Helping customers with their daily issues or inquiries related with the App.