Dynamic Customer Service/ Sales and Lead generation specialist with over 5 years of experience in lead generation and client engagement. Proven track record of increasing customer retention by 85% and generating significant sales revenue exceeding $250,000. Skilled in managing communication, optimizing appointment-setting processes, and providing exceptional support. Adept at leveraging strong communication skills to enhance customer satisfaction and achieve company objectives. Ready to deliver high-quality service and exceed expectations in a customer-focused role.