EDNA NG’ENY
Agile Program Management | Technical Delivery | - |-SUMMARY
Dynamic and results-driven Project Manager with over 15 years of experience leading software
development projects, optimizing business processes, and delivering innovative technology
solutions. Adept at aligning projects with business goals, managing cross-functional teams, and
driving Agile transformations. Certified Scrum Master with expertise in stakeholder management,
risk mitigation, and project financial oversight. Proficient in JIRA, Trello, Confluence, and other
project management tools.
CORE COMPETENCIES
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Agile Project Management (Scrum, SAFe, Kanban, DevOps)
Stakeholder Engagement & Communication
Risk & Issue Management
Financial Planning & Budget Tracking
Cross-functional Team Leadership
Change Management & Process Optimization
Software Development Life Cycle (SDLC)
TECHNICAL SKILLS
● Project Management Tools: JIRA, Trello, ClickUp, Confluence, MS Project
● Collaboration Platforms: Slack, Microsoft Teams, Google Suite
● Methodologies: Scrum, Kanban, SAFe, Waterfall
PROFESSIONAL EXPERIENCE
Director/Consultant – Grzesk Holdings - September 2014 – Ongoing
● Designed and implemented Agile project frameworks, ensuring successful software
development cycles for various applications in local, SaaS and cloud environments.
● Managed budgets, tracked expenses, and reported financial performance for various
clients.
● Developed training programs to scale team capabilities, optimizing performance and
efficiency for NGO groups and organizations.
General Manager ePMO – Equity Group, Nairobi - May 2024 – September 2024
● Led strategic program management across eight product lines, ensuring alignment with
business objectives and optimizing resource allocation for over 276 employees.
● Developed and implemented detailed project plans covering scope, deliverables,
schedules, and risk assessments.
● Tracked project performance and key metrics, ensuring timely delivery of milestones and
budget adherence.
● Managed communication and collaboration among product owners, developers, testers,
and senior leadership.
● Conducted regular project retrospectives, identifying continuous improvement
opportunities.
● Facilitated all Scrum ceremonies, including daily stand-ups, sprint planning, and
retrospectives.
Program Manager, ePMO Africa – Elloe, Remote - February 2023 – June 2023
● Directed global PMO operations for an AI startup, leading software development initiatives
and improving chatbot integration.
EDNA NG’ENY
Agile Program Management | Technical Delivery | - |-● Provided Agile coaching, fostering a self-organizing and high-performing team
environment.
● Supported product backlog management and prioritization in collaboration with the
Product Owner.
● Removed obstacles impeding team progress and ensured smooth workflow.
● Monitored and reported team performance metrics, including velocity and burn-down
charts.
IM Shared Service Centre Team Leader – Medair, Nairobi - May 2021 – July 2021
● Spearheaded data governance and agile adoption across 9 country programs with
information management systems reducing errors in data collection and submissions.
● Reduced service request delivery times by 40% through Agile process improvements.
Team Lead IT Project Manager – Sabre Holdings, Texas - February 2011 – September 2014
● Managed the execution of multiple software development projects across 80+ countries.
● Served as Scrum Master, overseeing requirements gathering, software development, and
testing.
Senior Project Manager – National Presort Inc., Texas - Feb 2010 – Feb 2011
● Directed the global deployment of equipment and customized software for sorting
facilities, ensuring seamless operations across sites.
● Created detailed work plans, resource allocations, and budget assessments for each project
to align with strategic goals.
Senior Project Manager – SAP.com, Pennsylvania - Feb 2008 – Feb 2010
● Successfully migrated 74 global SAP country websites, translating content into 23
languages, ensuring seamless transitions from old to new sites and handling of various
translation vendors.
● Facilitated cross-functional collaboration with marketing, technology, and product teams
for project delivery.
Senior Project Manager IS – IKON, Pennsylvania - Apr 2007 to Feb 2008
● Managed development, implementation, training, and support of the enterprise project
management for cross functional teams in the upgrade of Oracle 10 to Oracle 11i.
Senior Project Manager – Comcast, Pennsylvania (Oct 2004 to Apr 2007)
Web Project Manager – Slack Inc., New Jersey (Jun 2003 to Oct 2004)
CERTIFICATIONS
● Certified Scrum Master (CSM) – Scrum Alliance
● Agile Leadership – LinkedIn
● Project Management Certificate – University of Delaware
EDUCATION
● Associate's Degree in Multimedia & Web Design – Art Institute of Philadelphia
● Associate's Degree in Graphic Design & Communication – Kenya Polytechnic
