Edna C. Sarino

Edna C. Sarino PERSONAL PROFILE CORE SKILLS - Communication Skills I am an ambitious and results-driven - Online Marketing individual - Customer Service Skills with a strong customer service - Sales experience which can come in handy in - Digital Design using Canva responding - Data Entry to your clients' online engagement. I am - Skip Tracing a highly-skilled professional whose passion is providing quality administrative support and service. ACADEMIC HISTORY UNIVERSITY OF CALOOCAN CITY SPECIALIZATIONS Bachelor of Arts in Political Science - Digital Design - Video Presentation - Scheduling - Social Media Marketing BAGONG BARRIO NATIONAL HIGH SCHOOL - Research Secondary - Basic Photoshop - Lead Generation CONTACT INFO: Phone:-/- SKD ACADEMY Certificate Program in Culinary Arts Email:-Skype: edna.sarino1 LinkedIn: linkedin.com/in/edna-sarinoab0a736b SKD ACADEMY Address: 9A Rodriguez St., Brgy. Mastery of Sauces Hulong Duhat Malabon City WORK HISTORY VIRTUAL ASSISTANT/ORDER MANAGEMENT/EMAIL AND DATA ENTRY Scalable OS/Surface Art Inc. Jan. 10 - August 30,2022 VIRTUAL ASSISTANT (E-COMMERCE) Onsite Storage Solution May 2020 - April 2021 - Performing administrative works - Selling Shipping containers - Answering emails, chats, and calls. - Answering emails regarding orders and stocks of the products - Processing sales orders using ZOHO Project. -Processing/Fulfilling orders - Calling driver for delivery information. - Sending order confirmation, via email. -.Updating tasks in ZOHO -Data entry, encoding products and customer information - Updating price on eBay. - Checking stocks - Posting on Craigslist -Providing quotations to customers - Calling depot for available units. VIRTUAL EXECUTIVE ASSISTANT VIRTUAL ASSISTANT/SALES DEVELOPMENT REPRESENTATIVE/MARKETING (PART-TIME) Vennly January 2021 - July 2021 Mull Real Estate Solutions August 2019 - December 2019 - Performing administrative works - Skip tracing contact information of the potential seller/buyer. -- Generate new Sales Leads - Answering emails and calls from seller and buyer. - Qualifying Leads - Sending text blast using grasshopper app to prospective - Sending email invite to prospective client/company seller/buyer. - Setting up appointments with clients. - Setting up appointment and schedule phone calls. - Creating digital ads for social media posts - Organize Calendar/schedule. - Create digital ads for social media. - Create video presentation. - Perform market research. SHOPIFY ECOMMERCE VA/DROPSHIPPING CUSTOMER SERVICE ASSOCIATES Madishoppe September 2019 - December 2019 VXI Holdings Oct. 2013 – Oct. 2015 - Performing administrative tasks. - Achieved high sales percentage with consultative. Value -focused - Product listing. Add new products and update new listings. customer service approach. - Perform product/market research. - Cross-trained and provided back-up for other customer service - Answering emails and chatting with potential buyers. representatives when needed. - Order/shipment processing - Assisted customers with product/service complaints. - Data entry/product description writing. - Guaranteed positive customer experiences and resolved all - Create digital ads for product image editing. customer complaints - Create a video presentation. OUTBOUND SALES REPRESENTATIVE CUSTOMER SERVICE REPRESENTATIVE Teleport Business Tech Solutions Inc. Aug. 2016 – Nov. 2018 Convergys July 2012 – Sept. 2013 - Assisted customers with product/service complaints. - Achieved high sales percentage with consultative Value -focused - Guaranteed positive customer experiences and resolved all customer service approach. customer complaints. - Assisted customers with in processing deposit to start playing - Value service customer approach. online. -Guaranteed positive customer experiences and resolved customers concern.