EDMY MAIDEN R. CATALUNA
56 NARRA ST, SAN JOSE VILLAGE
LAWAAN 3, TALISAY CITY, CEBU--
PERSONAL DATA:
AGE: 26
DATE OF BIRTH: JUNE 20, 1995
PLACE OF BIRTH: CEBU CITY
HEIGHT: 5'0
SEX: FEMALE
CIVIL STATUS: SINGLE
NATIONALITY: FILIPINO
RELIGION: ROMAN CATHOLIC
CONTACT NUMBER:-
EDUCATIONAL BACKGROUND:
ELEMENTARY: MONTEREY SCHOOL OF LEARNING -)
HIGHSCHOOL: ST. SCHOLASTICA'S ACADEMY - TABUNOK -)
COLLEGE: UNIVERSITY OF SAN JOSE RECOLETOS; BACHELOR OF
SCIENCE IN PSYCHOLOGY -)
INTERESTS:
DANCING
WRITING POEMS
READING BOOKS
WATCHING MOVIES
QUALIFICATIONS:
ABILITY TO WORK WELL WITH A TEAM BY UNDERSTANDING THE
NEEDS OF MY PEERS.
HARD WORKING, QUICK LEARNER AND HAS THE ABILITY TO ASSUME
RESPONSIBILITY.
HAS ZEST FOR LEARNING AND WILLING TO BE TRAINED.
HAS GOOD INTERPERSONAL AND COMMUNICATION SKILLS.
FLEXIBLE AND ALERT
COMPUTER LITERATE
JOB EXPERIENCE:
• OPTUM GLOBAL SOLUTIONS
CUSTOMER CARE PROFESSIONAL
FEBRUARY 2017 - DECEMBER 2019
- My first account with Optum was with the Behavioral Health Department where we were tasked to answer benefit, eligibility and claims inquiries from providers. I was also able to handle the OptumRx account where we were tasked to answer inbound calls from members and place orders for their medications.
• HEALTHYBOS
HOMEBASED HEALTH CONSULTANT
JANUARY 2020 - PRESENT
- I am with the insurance verification team where the primary task was to verify a patient's benefits and eligibility for Durable Medical Equipments. We use portals and also make calls to insurances to verify the said benefits. We also call patients to get the updated insurabce information if needed.
CHARACTER REFERENCE:
EUFRIANME MORANO
CUSTOMER CARE PROFESSIONAL-
MAY FLORENCE MIRANDA
HR MANAGER-
RONILYN CAMPOY
MANAGER TRAINEE-