EDMUNDO TEREZ
AUTOMATION SPECIALIST| APPLICATION/TECH SUPPORT
-
LINKEDIN PROFILE
Davao City, Philippines
-
SUMMARY
I am a results-oriented and proactive professional with proven experience in designing, developing and deploying end-to-end RPA
(Robotic Process Automation) solutions using UiPath Studio and Orchestrator. Demonstrates a strong grasp of business processes
and the automation lifecycle, driven by a passion for enhancing efficiency, minimizing manual workloads and delivering measurable
business value.
Skilled in process discovery, bot design, testing, and production deployment, ensuring the delivery of scalable, stable and
maintainable automation systems. Possesses in-depth expertise in UiPath REFramework, API integrations and workflow
optimization across diverse business domains.
A collaborative team player with a firm understanding of SDLC, Agile methodologies and effective stakeholder communication.
Recognized for analytical problem-solving, rapid learning and a commitment to driving digital transformation through intelligent
automation and continuous improvement.
CORE QUALIFICATION SKILLS
Analytical Thinking & Problem-Solving
Strong Attention to detail
Collaboration & Teamwork
Effective Communication
Business Understanding
Empathy & User-Centric Mindset
Critical Thinking & Decision-Making
Resilience & Problem Ownership
Project Management & Time Management
UiPath, BluePrism, Automation Anywhere
RPA Best Practices, API Integrations
Adaptability & Continuous Learning
EDUCATION
BS Information Technology | Holy Child College of Davao
Davao City, Philippines
WORK EXPERIENCE
L2 RPA DEVELOPER/RPA SUPPORT | GOODYEAR RPA OPERATIONS
( SEPT 2023 - Present )
DXC TECHNOLOGY
Work on new automation builds using UiPath Studio. Designed, developed, and published end-to-end automation solutions
across multiple departments, leading to a substantial reduction in manual effort and operational costs.
Proactively manage, monitor and maintain production bots. Identify failed processes, investigate exceptions and perform quick
fixes or escalate when needed, to ensure minimal downtime.
Optimize deployed bots performance. Implement new features and enhancements for client-requested updates to existing
RPA projects, ensuring alignment with business goals.
Configure schedules, triggers and credentials. Ensure bots have correct environment access and security compliance.
Check automation request queues or support tickets (failed jobs, new change requests, etc.).
Respond to incident reports or user inquiries related to bot performance. Analyze and resolve root causes of recurring issues.
Collaborate closely with business stakeholders and clients to gather and analyze requirements, translating them into scalable
automation workflows. Provide updates to stakeholders on progress and issues.
Implement enhancements or optimizations for existing automations. Document testing results and obtain user sign-off before
deployment.
Conduct code reviews, enforced best practices, and maintained comprehensive documentation for all RPA solutions to ensure
code quality and project continuity.
Assist junior team members and business users on RPA concepts and UiPath tools, fostering internal capability building and
knowledge sharing.
L1 RPA DEVELOPER/SUPPORT | GOODYEAR RPA OPERATI ONS
( FEB 2023 - SEPT 2023 )
DXC TECHNOLOGY
Involved in the development of RPA bots, deploying bots to production environments and monitoring their performance.
Provided technical support and maintenance for existing bots, ensuring high availability and reliability of automated processes.
Monitored and maintained deployed bots, troubleshooting issues and implementing enhancements to optimize performance.
Developed reusable components and libraries to standardize and streamline RPA development efforts across the organization.
Participated in process assessments, gather requirements and helped identify potential automation opportunities. Contributed to
the creation of technical documentation, including user guides and process documentation.
NETWORK SUPPORT ENGI NEER | PH NATI ONAL ELECTI ON
( JAN 2022 - MAY 2022 )
VENTURESLINK SOLUTIONS/SMARTMATIC
Provided technical support and troubleshooting for network issues affecting end-users, including connectivity
problems and application errors.
Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless access points.
Assist in network design and implementation projects, including upgrades and new installations. Monitor network
performance to prevent potential downtime.
Document network configurations, procedures, and support activities, ensuring accurate and up-to-date records.
PRE-COMM LEAD | SADARA PETROCHEM
( NOV 2013 - MAY 2017 )
DAEWOO ENGINEERING & CONSTRUCTION
Developed and executed detailed test plans and procedures, ensuring all systems were commissioned to the highest standards.
Provided technical support during system start-up and troubleshooting, ensuring smooth and efficient operation of all systems.
Prepared comprehensive commissioning reports, documenting all activities, test results, and system performance metrics.
CALI BRATI ON TECHNI CI AN | MARAFI Q POWER & WATER PLANT
( JUL 2008 - JUL 2013 )
DONG YEONG ENGINEERING
Performed calibration procedures, maintained and managed calibration equipments to ensure they meet the
required standards and specifications.
Conducted in-depth troubleshooting of instrument equipments, diagnosing and resolving issues to maintain
operational efficiency and minimize downtime.
Prepare calibration certificates and reports to document the accuracy and condition of the instruments.
REFERENCES
Available upon request.
