Edmon Panlaqui

EDMON MANANSALA PANLAQUI Address: Blk 3 Lot 22 Sitio Allied City Estate San Rafael Tarlac City, Tarlac Mobile Number:- E-mail Address:-Skype: live:.cid.ff-ccd8cc JOB OBJECTIVES: To be a part of company’s growth and development, to enhance my abilities and to contribute my skills and knowledge for professional and career growth. PERSONAL INFORMATION: Birthday: November 19, 1993 Religion: Born Again Christian Civil Status: Single Nationality: Filipino Gender: Male Height: 5’10 EDUCATIONAL BACKGROUND: College: Golden West Colleges (Computer Science) Alaminos City, Pangasinan- Secondary: Balitucan National High School San ildefonso Pampanga- Primary: Almendras Elem School Concepcion, Tarlac- SKILLS/INTEREST: ✓ Computer Literate Photo Edit Video Edit Data Encoder Microsoft office (Excel, Word, PowerPoint) ✓ Customer service ✓ English ✓ Communication skills ✓ Phone etiquette ✓ Organizational skills ✓ Computer skills ✓ Time management ✓ Microsoft Office WORKING EXPERIENCE: Midlands Distribution Inc. • Procurement Specialist | Account Receivable staff (May 4, 2013 – May 10, 2017) ➢ Locating key suppliers, negotiating the company's purchasing agreements, and making sure their materials and products meet the company's specifications. Prepares, posts verify, and records customer payments and transactions related to accounts receivable. Creates invoices according to company practices; submits invoices to customers. Maintains and updates customer files, including name or address changes, mergers, or mailing attentions. Sutherland Global Services • Customer Service Representative / Outbound Collection Specialist / Real Time Analysts (Sept 25, 2017 – March 10, 2022) ➢ Customer Service works with clients who have complaints, orders or require information about products / services purchased from the organization. Collections Specialists serve as the liaison between the creditors and consumers of a company. I'm in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans. Real-Time Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, and report on the Daily attendance schedule adherence of Agents in real-time, ensuring optimum service levels are achieved to deliver consistent performance. I hereby certify that the information given in this document is true. EDMON M. PANLAQUI