MS. EDLYN NILLO
Mobile No: -
Email Address:-
OBJECTIVES:
To be able to work in a position where I am able to utilize my skills and abilities effectively, learn and grow with
the company in the process. My goal is to reach a position in a company where I am able to progress into
positions of higher levels of responsibility
EDUCATIONAL ATTAINMENT:
College
: Bachelor of Science in Electronics and Communication Engineering
De La Salle University - Dasmariñas
Dasmariñas, Cavite, Philippines
Batch -)
KNOWLEDGE & EXPERIENCE IN:
•
•
•
•
•
Excellent in oral and written communication (English & Filipino)
Well train in Customer service.
Attended Basic Make Up Workshop
With certificate in basic Nihongo.
Knowledge in computer software Advance Excel, Microsoft Word & PowerPoint
WORKING EXPERIENCE
Iqor Dasmarinas, Philippines (May 10, 2017 to November 29, 2017)
Position: Call Center Agent (Customer Service Representative)
•
Obtains client information by answering telephone calls; interviewing clients; verifying information.
•
Determines eligibility by comparing client information to requirements.
•
Establishes policies by entering client information; confirming pricing.
•
Informs clients by explaining procedures; answering questions; providing information.
•
Maintains communication equipment by reporting problems.
Hydroturf International FZCO, UAE (September 15, 2012 to May 10, 2016)
Position: Administrative Assistant
•
Provide administrative support to ensure the department operations are maintain in an effective, up to
date manner.
Main Activities:
o Daily: Handover of Technician’s timesheet and cases (everyday schedule)
o Weekly: Report on Technician’s schedule to report
o Monthly: Update on Schedule of clients, list of new and cancelled contract & sales on the AMC
contract of that particular month,
Making quotations, sales order and invoice
Handling complaints and repairs of the clients Club Cars
Handling warranty of all the machines that belongs to our department (Club Car, TORO,
Cherrington)
Provide support to council to ensure that council is provided with the resources to make effective
decisions
Provide receptionist services
o
o
o
•
•
Tim Horton’s, UAE (November 29, 2011 to September 10, 2012)
Position: Senior Crew
•
•
•
•
•
Receive stocks and ensuring the quality and quantity of the products.
Cleaning the food and stock areas, operating grillers and microwaves, manning food preparation
production line, assisting in the kitchen area, and maintaining inventory.
Checking the temperature checklist, daily checklist and master cleaning checklist and report to the
store manager in charge.
Greet the all the customer with a smile and friendly greeting.
Handle the cash register.
MAF Greater Union LLC (CineStar Cinemas) (3 Jan 2010 – 28 Feb 2011)
Position: Multi Skilled Staff
•
•
•
To ensure reasonable care is taken at all times for the health, safety and welfare of myself and other
persons and to comply with the policies and procedures relating to health and safety within the
borough council.
Receive cash or payment in any authorized modes from customers, issue receipts / bills against their
purchase, reconcile cash / credit receipts with sales figures and prepare daily cash summary report for
submission to the finance department.
Be responsible for the safe custody of cash received and/ or other relevant documents and safe
transfer to the bank or security collection service.
SALARY EXPECTATION:
I have 9 years of experience. Salary is just a subset of job. Moreover, I am sure that your company offers a fair,
competitive salary for someone with my education, skills and experience, my salary to be according to the
standard of the company.
PERSONAL DATA:
Gender
Height
Birthday
Age
: Female
: 5’2”
: August 23, 1987
: 30 yrs. Old
Weight
Citizenship
: 49 kg
: Filipino
