Edlyn Genaro

Edlyn Genaro VIRTUAL ASSISTANT Highly motivated and detail-oriented Virtual Assistant with over 6 years of customer service experience and completed training in administrative support. Skilled in email and calendar management, data entry, and client communication. Committed to delivering reliable, high-quality virtual support to help businesses operate more efficiently. CONTACT-www.linkedin.com/in/edlyn-genaro-virtuala PROFESSIONAL SUMMARY Dedicated and highly organized Virtual Assistant with over 6 years of customer service experience and specialized training in administrative support. Skilled in managing client communications, https://edlyngenarova.my.canva.site/online -portfolio scheduling, email handling, data entry, and task coordination. Philippines to work independently. Proficient with tools such as Google Known for strong attention to detail, professionalism, and the ability Workspace, Microsoft Office, Canva, and CRM platforms. SKILLS Email Management Calendar Management Data entry Committed to helping businesses increase efficiency through reliable and high-quality virtual support. EDUCATION Mindanao State University Bachelor of Arts in English AY 2014 - 2018 File Organization Customer service Strong communication WORK EXPERIENCE Customer Service Representative Attention to detail VXI Global Holdings 2019 - 2021 Adaptability Alorica Philippines 2021 - 2022 Problem-solving Transcom Asia 2022 - 2023 Concentrix 2023 - 2025 Time management TOOLS USED Asana Trello Canva Slack Google Workspace CERTIFICATIONS Masterclass Virtual Assistant Surge Marketplace DEC 2024 Amazon Seller Virtual Assistant Masterclass Amazenation AUG 2025