Editi Edidiong Akpanenang

Editi Edidiong Akpanenang Virtual Assistant | Short Term Rentals Expert | Customer Care Personnel-• Uyo, 520101 https://www.linkedin.com/in/editi-edidiong/ I am a highly organized and detail-oriented Virtual Assistant with expertise in administrative support, email management, and calendar organization. With a strong background in hospitality and tourism,I provide exceptional customer service, and communication skills. Proficient in Google Apps, Microsoft Office, and online scheduling tools. I am dedicated to delivering top-notch support to busy professionals, entrepreneurs, and businesses. Let's work together to streamline your operations and achieve your goals. SOFT SKILL ●​ Oral & Verbal Communication ●​ Interpersonal Skills/Task ●​ Adaptability/Flexibility ●​ Time Management ●​ ●​ ●​ Remote Collaborations Emotional Intelligence Adaptability skills/Multitasking skills ●​ Team Leadership skills CAREER HISTORY Brainy Hive Schools​ ​ ​ ​ ​ Secretary/Head of Admissions / Lead Teacher ​ ​ ​ 09/2017 - present​ ​ Secretary: I managed fee receipts and maintained accurate financial records, conducting successful enquiries and providing timely and helpful responses to clients. I demonstrated exceptional organizational skills, ensuring seamless day-to-day operations. Lead Teacher: I developed and delivered engaging virtual lessons, promoting student participation and learning. I created and implemented effective lesson plans, resulting in improved student outcomes. I demonstrated strong leadership skills, guiding and supporting colleagues to achieve shared goals. Head of Admissions: I successfully managed the admissions process, ensuring timely and efficient enrolment of students. I built strong relationships with parents, students, and staff, providing exceptional customer service. I analyzed and improved admission processes, resulting in increased efficiency and productivity. Kings Kids Christian Montessori School​ ​ ​ ​ 09/14– 02/17​ Secretry/ Front Desk Personnel ​ ​ ​ ​ ​ As the first point of contact, I provided exceptional customer service, responding to all incoming calls and inquiries in a professional and timely manner. I effectively managed the front desk, ensuring seamless day-to-day operations. I attended to inquiries and resolved issues promptly, developed and wrote minutes of meetings, contributing to informed decision-making, and provided administrative support to enhance productivity. My friendly demeanor, professionalism, and exceptional communication skills played a significant role in attracting and admitting a massive influx of pupils to the establishment, driving growth and success. PREVIOUS HISTORY Star light schools ( Owerri)​ 09/17​ Secretary ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ 09/09– 10/13​ 08/16 – EDUCATION & QUALIFICATIONS UNIVERSITY OF UYO​ ​ Linguistics 2nd class upper ​ ​ INTERESTS I have a strong passion for effective communication, problem-solving, and organizational management. I enjoy facilitating seamless interactions, analyzing challenges, and streamlining processes. Above all, I'm driven by delivering exceptional customer experiences and building strong relationships. REFERENCES References are available on request. ​ ​ ​ ​ ​