Edit Kovacs

CURRICULUM VITAE (CV) Edit Kovács 3 Heinrich-von-Bibra-Platz 36037 Fulda - - http://linkedin.com/in/edit-kovács-b06b40153 PERSONAL STATEMENT Ready to work for long hours, open minded, quick to learn and used to adapting to high pressure, all kinds of working environment and meeting tight deadlines without supervision. To render competent and dedicated service to any organization in which I may find myself as a stakeholder so as to be part of the success store of such entity and the nation as a whole. Strong communicator with proven ability in executing public presentations and an analytical business communication skill. Demonstrate leadership skills and proficient at making critical decisions during challenges. An enthusiastic, industrious, and hard-working woman passionate about identifying business problems and finding innovative processes and application-based solutions to resolve them EDUCATION & CERTIFICATIONS • Intercultural Communication and European Studies MA, Fulda University of Applied Sciences ERASMUS+ exchange studies Okt. 2022 – ongoing (expected end: July 2023) • Communications and Media Studies Expert MA, Milton Friedman University Sept. 2021 – June 2022 • Degree in Communication Expert and Cultural Manager, College of Nyíregyháza Sept 2005. – June 2010. • Editor-Reporter Course, Media Academy of TV2 (Hungarian commercial tv channel) Jan 2010. – Jan 2011: Traineeship in the News of TV2 Scored excellent grade in Journalism, Good in Creative Writing and Literature, + in English Language studies Leaving certificate, Evangelistic Kossuth Lajos High School and Vocational Schools, Miskolc June 2004 Theater and Art Course • • • • • • SKILLS Microsoft Excel | MS PowerPoint | MS Word and some experience with HTML Good in executing public presentations Experience in e-commerce and Marketing Experience in B2C and B2B communication Good communication and presentation skills (written and spoken) Good with social media communication PROFESSIONAL/WORKING EXPERIENCE • • Team Leader/Costumer service, Union Vienna Insurance Group, Miskolc, Hungary Feb 2020 – April 2022 ✓ Marketed special offers and sales to customers over the phone ✓ Team leader of the sales group, ✓ Training organizer, presenter ✓ Preparing monthly reports ✓ Problem solving Tour guide, Sun&Fun Holidays, Zakynthos Island, Greece 2019 Summer (May-October) ✓ Hungarian representative in Greece ✓ Tour organizer • • • • • • • • • Customer service, HBO Go, Prague, Czech Republic 2019 Spring ✓ Handled and responded to over 50 customer inquiries in all forms (email, phone, in person) daily. Tour guide, Lapland Safari, Rovaniemi, Finnland 2018/19 and 2019/20 ✓ Tour organizer (Winter Season) Tour guide, Sun&Fun Holidays, Zakythos, Greece 2018 Summer ✓ Hungarian representative in Greece, ✓ Tour organizer Tour guide, IBUSZ Travel Agency, Sarti, Chalkidiki, Greece 2016/17 Summer ✓ Hungarian representative in Greece ✓ Tour organizer Tour guide, Grand Tours Travel Agency, Paralia, Greece 2014/2015 Summer ✓ Hungarian representative in Greece ✓ Tour organizer Customer service, Citi Bank, Budapest, Hunagry May 2012 – Nov 2013 ✓ Built and maintained rapport with customers to become a trusted advisor and partner in purchasing decisions. ✓ Handled and responded to over 100 customer inquiries in all forms (email, phone, in person) daily ✓ Identified potential cross-sell opportunities and referred interested customers to relevant sales teams Supervisor, SG-Com Consulting, Budapest, Hungary Feb, 2011 - May, 2012 ✓ Training organizer, processing the new projects Traineeship and Reporter, Sunshine Radio, Nyíregyháza, Hungary Mar, 2010 – Feb, 2011 ✓ Making the morning show every weekday Event Planner, Colorado Restaurant, Nyíregyháza, Hungary 2009. - 2010. ✓ Party/festival organizer Driving licence B Category Car Language Hungarian English German Mother tongue C1 – Professional working proficiency A2 – Beginner, started to learn in October 2022